Price Match from Carphonewarehouse

happyhunter

Gareth1 wrote:

I think its gonna be a case of suck it and see, i have no faith what so ever i will ever receive any cashback, i have no trust in what any of them say,i was told ba an "apparent boss" that they only have 3 e-sales members who deal in price match yet i have heard 3 names on here and none are who dealt with me, i sent a final email to ask for some kind of confirmation as i gave up by phone and have just received one back to say due to high demands, blah, blah, blah, please get in touch by phone:rotfl: :rotfl: i have now given upand will take my chances:rolleyes:

I am quite confident about getting the cashbacks, since you have 60 days to claim it and there's no voucher to fill in and you can send photo copied bills.

So if the first bill to the London address turns out wrong, then send another to Westbury address. Include a photocopy of the receipt showing 'Web pricematch 12m free', and write a few words underneath it to say you are claiming £xxx cashback for month N. - fingers crossed.

mr_E_7

Anyone heard anything from them?

I tried to contact via phone and got transfered to direct sales to esales to the price match person and back to esales and back again! Wonderful eh! I was told that their price match facility was down and got an email saying id get an answer on tusday (yesterday).

Is their price matching gone? or have they just worked out they are losing too much money?

But saying all that I would have had it set up last week in about half an hour if the deal hadnt disappeared

ricflairandy

we filled in the form, had the email but never got a bloody phone call as promised!

badabing

Have emailed CPW twice in the past week looking for them to pricematch a couple of phones as my contract with them is up at the end of this month but have received no reply!! Might have better luck if i phone. (then again i mightnt cause i'm looking for 12 mth free line rental).

paws17

I managed to get a contract price match with CPW for my wife a Motorola v220 pink (12 months free line rental on a 12 months contract with O2) about 3 weeks ago and have been endeavouring to get one for myself in the last 2 weeks but have had no response from any of my web-site applications.

A phone call to their e-sales dept today reveals that "We don't do price matches anymore" - even though the relevant web-page is still active as we speak:

http://www.carphonewarehouse.com/commerce/servlet/gben-server-PageServer?ARTICLE=MAIN.UK.INTERNET.STATIC.MAILERS.PMGUARANEE.MAIN

The supervisor claimed that the offer was discontinued 3 weeks ago and that they can advertise whatever they want on the net and they don't have to honour it anyway because of their terms & conditions.

Supervisor eventually suggested that I write into their correspondence dept. (1 Portal Way, London, W3 6RS) about it. I'll update you if I get any result.

grumpycrab

Anybody used the Carphonewarehouse price gaurantee page (here) to get cashback deals you're thinking of getting from another company ?

I'm thinking of getting one of buymobilesphoes's 18 month Orange deals but doubt their cashback schemes are reliable. Anybody?
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Grumps

happyhunter

Been discussed before on this thread:

http://forums.moneysavingexpert.com/showthread.html?t=194837&highlight=price+match

I think they respond quicker near month ends.

Edinburghlass_2

Threads now merged, thanks

happyhunter

A reminder to those who took out a price match deal from CPW back in May - just got my 4th airtime bill, so it's cashback time!

Fingers crossed.....

loving_taurian

Thanks m8 i have already
faxed my bill its easy and quick ..
the fax number which is a bit unusual as it is a number for a digital fax is

07092870782

good luck....

Ive also been told that there is a back log of and the maximum time to get the cheque would be 1 month...