3 is the cheapest, but is it best

robt_2

neilm22 wrote: »

I only have their word that I didn't dial the prefix and they are stating now that I am making calls I know I haven't made. I think that is a problem!

They can't just edit your bill despite what some people think.

How far back does your dialed numbers go back on your handset? Did you check this when you got the bill?

You say yourself that you may have just dialed back a missed call thus bypassing dialing the prefix.

z1000000

Please help, I just don't get this. 3 are giving away a pair of free sims, and for £80 I can get two 3/Skype mobiles. Their advert says;

"Skype on 3 gives you free Skype-to-Skype calls forever, whether you're on Pay Monthly or Pay As You Go. All you need is a compatible 3 mobile with the Skype application installed (it's free to download from Planet 3).You don't even need to top up to make free calls forever."

I don't want a contract. Do these phones work through the internet? I'm thinking I can give one to my partner, and keep one, we both travel. For £80 it's got to be cheaper than what we spend on cheap rate phone calls over a few months.

It's the old, if it seems to good to be true, it probably is, thing. Do they work and is it likely to be free calls forever?

Thanks

The_Sussex_Idler

The pledge is too clear to back out of I think. Skype is very good, but remember, you need to be able to get a strong signal to make calls. In balance, I'd recommend 3 and Skype very strongly......free IM & free calls to mobiles from computers on Skype too!! 3 say that heavy Skype users are heavy mobile users too, hence the offer. Give it a go, you've very little to lose.

z1000000

And these Skype to Skype calls will work with one 3 phone in the UK and one 3 phone overseas?

mutley74

I dropped my Three Nokia mobile yesterday ..argh! It is not broken or cracked but some of teh screen is damaged internally...DAK how much Three charge for a repair?

The_Sussex_Idler

To answer z1000000, I've called friends in Japan & France from my 3 mobile free of charge via Skype.....all data charges are free in the UK. My mate calls his wife (long story!) in the States too, gratis. If you are abroad & calling I guess you will pay data charges, but don't forget there is an IM option too....this must be cheaper than talking via the web.

mattyb123

Handset: INQ

Most commonly used location: Birmingham

Ease and reliability and connection: Easy to use has lag and has a firmware issue witch 3 is aware of witch makes the phone ramdomaly switch off :mad:

Any other problems: Customer service is rubbish, all call centers are in India and CS staff controdict each other and at times are hard to understand. are reluctent to let you terminate contract and what ever you do DO NOT USE THE INTERNET UNLESS YOU HAVE THE UNLIMITED (1gb) ALLOWENCE the reason i say this is they recently tried to charge me a whopping £70 (£2 per mb) for internet access after i canceled the bundle which they are now reversing as i wasnt informed, Therefore steer Clear of 3 as soon as the upgrade truns up its going back and it will be bye bye 3

Overall service and rating (out of 10): 0

247mum

mutley74 wrote: »

I dropped my Three Nokia mobile yesterday ..argh! It is not broken or cracked but some of teh screen is damaged internally...DAK how much Three charge for a repair?

Hi mutley74..

OMG.. I sent my Nokia slider for repair as there is a thick black line on the screen , i am most careful and have not dropped it, and they sent me a letter informing me --
("Sorry, your warranty doesn’t cover the repairs." Thank you for returning your device, which we forwarded on to the manufacturer’s repair agent. We’re sorry but they’ve informed us that your device has suffered physical damage . This type of damage is outside the terms of the warranty, which covers defects in materials and workmanship .
If you are a contract customer you may be entitled to a free upgrade and may also be able to take advantage of some of our new highly-competitive line rental offers. Why not give us a call on 08707 330 280** to speak to our upgrade team.
We can repair your device*, which will cost £54.99 including VAT. This price covers the repairs, a software upgrade to the latest approved version, quality testing and the return of your device. If you want us to go ahead with the repair, please call us on 08707 330 280**and we’ll arrange everything.
If you decide not to have your handset repaired and you’d like us to send it back to you, please call us on 08707 330 280** to arrange this. Under the terms of your contract will apply an administrative charge of £19.99 on your next bill to cover the costs, if we don’t hear from you within 14 days of receipt of this letter, we reserve the right to apply the £19.99 charge and return your handset to you in its present condition.!!")

What to do now they wont upgrade me til October 15th 09, and wanna charge me £19.99 to return my phone.... cant they just return my phone without charging me.....:mad:

mutley74

24/7/mum wrote: »

Hi mutley74..

OMG.. I sent my Nokia slider for repair as there is a thick black line on the screen , i am most careful and have not dropped it, and they sent me a letter informing me --
("Sorry, your warranty doesn’t cover the repairs." Thank you for returning your device, which we forwarded on to the manufacturer’s repair agent. We’re sorry but they’ve informed us that your device has suffered physical damage . This type of damage is outside the terms of the warranty, which covers defects in materials and workmanship .
If you are a contract customer you may be entitled to a free upgrade and may also be able to take advantage of some of our new highly-competitive line rental offers. Why not give us a call on 08707 330 280** to speak to our upgrade team.
We can repair your device*, which will cost £54.99 including VAT. This price covers the repairs, a software upgrade to the latest approved version, quality testing and the return of your device. If you want us to go ahead with the repair, please call us on 08707 330 280**and we’ll arrange everything.
If you decide not to have your handset repaired and you’d like us to send it back to you, please call us on 08707 330 280** to arrange this. Under the terms of your contract will apply an administrative charge of £19.99 on your next bill to cover the costs, if we don’t hear from you within 14 days of receipt of this letter, we reserve the right to apply the £19.99 charge and return your handset to you in its present condition.!!")

What to do now they wont upgrade me til October 15th 09, and wanna charge me £19.99 to return my phone.... cant they just return my phone without charging me.....:mad:

when i called repair dept they said they collect phone and inspect damage and call me with a price to repair min cost is £29.99...they never told me about any charges like this.

maybe best to call the cust services and ask them politely that you were not informed of teh charge and that you will see CAB advise and make complaint.

Anistasia

Dear Matty Be very aware you must cancel in writing I should use recorded delivery as I was not allowed to cancel and was still being billed and nasty letters from debt collecters a year later even though they knew I had my phone stolen and kept paying the debt I should not have as they would not send my PAC I had to go to Otelo and trading Standards before they would stop harrasing me Good Luck