Mobiles.co.uk (more problems..!)

mobilejunkie

OneADay wrote: »

I think you will find there are no free 12 month or 18 month free deals any more with any provider. The state of the mobile company finances in the recession seems to have ended those ... for now.

Actually there are - but I wouldn't recommend them.

Lynsey

OneADay wrote: »

I think you will find there are no free 12 month or 18 month free deals any more with any provider. The state of the mobile company finances in the recession seems to have ended those ... for now.

Many thanks, hopefully Ben will offer me one though for being nice.

Lynsey

OneADay

Lynsey wrote: »

Many thanks, hopefully Ben will offer me one though for being nice.

Lynsey

Thats not fair - I want 12 month free 12 month contract too - nice shiney iphone TA mucha, Ben. :beer:

Mobiles.co.uk_company_representative

mobilejunkie wrote: »

Love-hearts: Thank you. Both Quentin and I have come under a lot of attack recently for standing up and telling it like it is with this dealer - unfortunately their responses have made that criticism more severe than it otherwise would have been. Whilst the rep and one or two others nmight not believe this, I wish it were otherwise since good deals from reputable comanpies are increasingly rare to find. I asnswered on here about a year ago on this company when I hadn't used them. I stated that the jury was out, that their t&c were clearer than other cpw clones but that they were nethertheless cpw when all's said and done. Since then I have used them several times for myself and others and already twice we have got to the point of issuing a LBA before getting paid. We have also several other broken promises and I have found the rep has been lying on here on several occassions - only some of which I have highlighted on here.

As long as I can help one person realise that this company cannot be trusted I will continue to put them to the test. If they are found wanting it is their doing and not mine. They could respond very differently; come clean, take on board fair and specific criticisms and points and stop running around ignoring them, making profoundly untrue promises and claims and denying their own t&c when it suits them.

I don't have the time or the motivation to try and point out the hundreds of posts I spent trying to understand exactly what your issues are, but hopefully most people can see that you are totally oblivious and completely unwilling to have this discussion - you don't trust us and so don't believe any of the honest answers I give.

I offered you the chance to provide advance feedback on our new Cashback pages for instance, which you derided as a cheap publicity trick - how can I win? How can you claim to be looking out for everyone when you refuse such an offer?

Think what you want, but I'm here out of a desire to help and because the fewer upset customers we have the better - nobody forced me to sign up, and nobody forced me to try and talk to you.

As for your LBAs - if you have specific examples of us not honouring T&Cs then please, show them to me, report us to the ASA and Trading Standards, sue us, take out a full page ad in The Times - but do not keep saying you have evidence if you are not prepared to back this up.

How can I help someone who has no interest in being helped?

mobilejunkie

Lynsey wrote: »

Many thanks, hopefully Ben will offer me one though for being nice.

Lynsey

:rotfl:

Maybe he'll offer me one to shut me up since all else has patently failed completely!

Mobiles.co.uk_company_representative

Lynsey wrote: »

Many thanks, hopefully Ben will offer me one though for being nice.

Lynsey

Hi Lynsey,

I'm only here to help solve issues - I don't get involved in Sales.

All of our offers are on the site, and there's a Sales Callback form on there too if you want to talk about your options.

Thanks, and good luck,

Mobiles.co.uk_company_representative

mobilejunkie wrote: »

:rotfl:

Maybe he'll offer me one to shut me up since all else has patently failed completely!

See, this is what you don't understand - I don't want you to shut up, I want you to engage in an honest conversation about various things without mudslinging and incorrect assumptions and your heavy CPW bias. As this simply does not happen, because all you and Quentin care about is being seen as the MSE CHAMPIONS! READY TO SCALP ANOTHER RETAILER!, I can't continue to try.

Either PM me with specific problems or stay out of my conversations with other users - not much to ask?

Regards,

mobilejunkie

Mobiles.co.uk_company_representative wrote: »

I don't have the time or the motivation to try and point out the hundreds of posts I spent trying to understand exactly what your issues are, but hopefully most people can see that you are totally oblivious and completely unwilling to have this discussion - you don't trust us and so don't believe any of the honest answers I give.

I offered you the chance to provide advance feedback on our new Cashback pages for instance, which you derided as a cheap publicity trick - how can I win?

Think what you want, but I'm here out of a desire to help and because the fewer upset customers we have the better - nobody forced me to sign up, and nobody forced me to try and talk to you.

As for your LBAs - if you have specific examples of us not honouring T&Cs then please, show them to me, report us to the ASA and Trading Standards, sue us, take out a full page ad in The Times - but do not keep saying you have evidence if you are not prepared to back this up.

How can I help someone who has no interest in being helped?

No, but someone has PAID you and you HAVE put a LOT of effort and time in trying to shut me up as opposed to dealing with the issues I originally put on here - took you dozens of wriggling attempts to avoid answering the most basic (and about two weeks) before you finally did.

I have "backed up" much of what I have said but it's water off a duck's back to a non-potatoe. Anyone using cashback deals will know full well that Trading Standards, Consumer Direct etc etc are only rarely of use when faced with a dishonest dealer like you.

How about YOU stop saying how honest and fair tyou are, aknowledging ALL your own t&c, having your company answer its phones and emails in the timescales it boasts, not denying perfectly legitimate cashcack claims (where your statements as to the why were totally dishonest - and yes, I COULD prove that in a court of law quite easily!) etc etc??

You are quite clearly now totally disreputable. Nothing you more capable of doing the above than shutting me up - and your repeated attempts to do that actually show you up for the sort of dealership which I have been warning people about.

love-hearts

Mobiles.co.uk_company_representative wrote: »

Either PM me with specific problems or stay out of my conversations with other users - not much to ask?

:eek:You can't tell people to butt out, it's not your forum :mad:

mobilejunkie

Mobiles.co.uk_company_representative wrote: »

See, this is what you don't understand - I don't want you to shut up, I want you to engage in an honest conversation about various things without mudslinging and incorrect assumptions and your heavy CPW bias. As this simply does not happen, because all you and Quentin care about is being seen as the MSE CHAMPIONS! READY TO SCALP ANOTHER RETAILER!, I can't continue to try.

Either PM me with specific problems or stay out of my conversations with other users - not much to ask?

Regards,

:rotfl:

That's good; you don't want to shut this "potatoe" up because of all "the mudslinging"?? :rotfl:

Even you should know it's to much to "ask" (changed from "shut up" now!). You are perfeectly entitled to have a PRIVATE conversation with anyone - but THIS is a PUBLIC forum - which is the ONLY reason you are on here!!! You really must think people were born yesterday!