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Attn: o2 Customers Using 07744/0844 number (merged)

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  • avi_3
    avi_3 Posts: 311 Forumite
    my plan which is online 500 (imode deal) is not mentioned in the t&C
  • digp
    digp Posts: 2,013 Forumite
    1,000 Posts Combo Breaker
    what is going on with o2? they really are winding up customers .........
  • redux
    redux Posts: 22,976 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    In what way are they winding people up?
  • gtz101
    gtz101 Posts: 593 Forumite
    Apparently, the latest news is that O2 have now extended the date to 1st July 2006 before they start charging 25p per min for 07744 numbers
  • heat_3
    heat_3 Posts: 39 Forumite
    yep gtz 101 , o2 has extended the date to 1st and had sent a email to online customer (like me).

    heat
  • fiish
    fiish Posts: 819 Forumite
    Part of the Furniture 500 Posts Name Dropper Photogenic
    This applies to offline customers as well, but as with the June date, I doubt we'll be getting written notice.
  • gam3r
    gam3r Posts: 214 Forumite
    Part of the Furniture Combo Breaker
    Hello guys.

    If i have got o2 Leisure time plus( 1000 off peak minutes to landlines and other o2 mobiles), could i use 0844 number off peak and say dial usa/india and not pay a thing, and the minutes i used here would come out of my allowance?

    Can someone give me a good 0844 site, thanks..
  • mobilegossip
    mobilegossip Posts: 1,163 Forumite
    Have you had a look on this sites call checker.Plenty of 0844 numbers their.

    http://callchecker.moneysavingexpert.com/
  • gam3r
    gam3r Posts: 214 Forumite
    Part of the Furniture Combo Breaker
    ok just to confirm...say i recieve my mobile on wednesday, on 02 leisure time plus(1000mins off peak to o2 and national landlines), the same day, i could dial best minutes 0844 number during offpeak and call usa for free(comes from my allowance)


    Or do i have to wait a certain period of time for my contract to become active?

    thanks
  • Shiggaddi
    Shiggaddi Posts: 938 Forumite
    Car Insurance Carver! Cashback Cashier
    It's pot luck as to when O2 activate your contract.

    Once I got a new phone, and made calls from the allowance almost immediately, only to find they activated my contract start date almost a month later, and I got billed separately for my calls made before the first bill. After calling customer services, I managed to get this reversed.

    On 2 other times, the contract was activated on the connection day, and I received a bill a few days later, so I was able to make the calls for that month.

    And quite recently, I got a new phone via e2save, and the contract was activated on the connection day. However without wanting to fall foul and go through the hassle, I waited until the bill came. After it hadn't arrived, I called customer services who said the bill is on the way, but I've had an unused allowance (which isn't carried over), and pro rata line rental for about a week, along with a full months allowance.

    Seems like O2 change the rules and it's pot luck as to if you can use your allowances. I think the best way might be to call up customer services.
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