Orange Price changes ?

Totality

Finally got around to calling them. Cancelled one of my phones and got a nice discount on my other two

daveboy

Could someone just clarify something for me?

As my phone and the phone of my wife is on the same account, is one PAC code sufficient?

Or should we have two PAC codes, one for each individual mobile phone number?

Quentin

Definitely one each.

shell1000

Dilemma time, i need some advice!

I have 3 months left of an 18 month dolphin 35 contract, 600 mins unlimited texts... im currently frustrated as i get no data which costs me a fortune..

so id been looking to move to 02 on the simplicity deal which is cheaper per month but you have to buy your own phone

i rang orange saying i wasnt happy about the changes and that it was costing me a fortune anyway cos of data charges, and the really nice lady i spoke to said i had only been using half my minutes and nowhere near the amount of texts i had, but that she could reduce my costs to meet the o2 simplicity deal and give me free anytime data.. so that would be 19.57 reduced from 35

whats tearing me apart is im happy with orange, i have my broadband with them too for a fiver a month, i get magic numbers and orange wednesdays.. but you can't get the iphone...

but then the other half of me says do i want an iphone? ive got an ipod touch and i don't find it very user friendly for texts/emails.. typing is hard work.. plus the new copy/paste facility is hard work and the battery abysmal.. i go to a lot of festivals and the phone would be dead quickly.

If i stay on orange the prices of blackberrys and htc are much cheaper than on 02.. plus i wont have to fork out for a new phone yet..

its just such a dilemma, if i accept oranges offer i could then move in november if i really wanted to. but im using my phone from 3 years ago because the n82 i had at my last upgrade has already broken 3 times and needed fixing.

any advice!!!

woody252506

I called Orange yesterday about this. My partner recieved the text but i havent.

I am on a Dolphin tariff which gets me unlimited texts and 200 free minutes. Last month I was 20 minutes away from going over my 200 free so was concerned at the new charges.

I got through to billing and she explained she couldnt do anything but would put me through to disconnections so they could discuss the matter.

When transferred, I explained to the young woman that I knew i was entitled to cancel if i wished as they had altered my contract. I explained though that I have been happy with Orange and their service so wasnt particularly keen on going down that route providing they could do something to increase my minutes to ensure I dont go over and be hit with their new charges.

Straight away she said fine and offered me an additional 200 free minutes a month, so 400 in total now. I am very happy with this as this is more than enough!

My partner will be doing the same this weekend

daveboy

Quentin wrote: »

Definitely one each.

Your post made me ask the Mrs to ring them up again and we were told that the PAC would work for both numbers.

We were told this the first time but I was unsure that it was accurate.

Mic2904

shell1000 wrote: »

Dilemma time, i need some advice!

I have 3 months left of an 18 month dolphin 35 contract, 600 mins unlimited texts... im currently frustrated as i get no data which costs me a fortune..

so id been looking to move to 02 on the simplicity deal which is cheaper per month but you have to buy your own phone

i rang orange saying i wasnt happy about the changes and that it was costing me a fortune anyway cos of data charges, and the really nice lady i spoke to said i had only been using half my minutes and nowhere near the amount of texts i had, but that she could reduce my costs to meet the o2 simplicity deal and give me free anytime data.. so that would be 19.57 reduced from 35

whats tearing me apart is im happy with orange, i have my broadband with them too for a fiver a month, i get magic numbers and orange wednesdays.. but you can't get the iphone...

but then the other half of me says do i want an iphone? ive got an ipod touch and i don't find it very user friendly for texts/emails.. typing is hard work.. plus the new copy/paste facility is hard work and the battery abysmal.. i go to a lot of festivals and the phone would be dead quickly.

If i stay on orange the prices of blackberrys and htc are much cheaper than on 02.. plus i wont have to fork out for a new phone yet..

its just such a dilemma, if i accept oranges offer i could then move in november if i really wanted to. but im using my phone from 3 years ago because the n82 i had at my last upgrade has already broken 3 times and needed fixing.

any advice!!!

I was in the same position couple of months ago but went for the Nokia 5800.

Go and ask for the HTC Hero plus unlimited I-net. I was after the Iphone as well, but also have the ipod touch. They gave me both straight away and I am happy with the deal.

WinDoze9t8

dcm2081 wrote: »

i just took out a contract on saturday, would that still count as the phone i got is rubbish?

If you got the handset in an Orange Retail then there is no returns policy other resellers like CPW will have their own policy.

WinDoze9t8

shell1000 wrote: »

Dilemma time, i need some advice!

I have 3 months left of an 18 month dolphin 35 contract, 600 mins unlimited texts... im currently frustrated as i get no data which costs me a fortune..

Orange will allow you to upgrade within the last 3 months of your contract but the 3 months will be added to the new contract. you could have always added a data bundle at little cost - like £5 per month for 500MB if you talk to the right person otherwise £7.50 for 250MB

so id been looking to move to 02 on the simplicity deal which is cheaper per month but you have to buy your own phone

i rang orange saying i wasnt happy about the changes and that it was costing me a fortune anyway cos of data charges, and the really nice lady i spoke to said i had only been using half my minutes and nowhere near the amount of texts i had, but that she could reduce my costs to meet the o2 simplicity deal and give me free anytime data.. so that would be 19.57 reduced from 35

If you only have 3 months left the you have the right to cancel if you wish.

whats tearing me apart is im happy with orange, i have my broadband with them too for a fiver a month, i get magic numbers and orange wednesdays.. but you can't get the iphone...

but then the other half of me says do i want an iphone? ive got an ipod touch and i don't find it very user friendly for texts/emails.. typing is hard work.. plus the new copy/paste facility is hard work and the battery abysmal.. i go to a lot of festivals and the phone would be dead quickly.

Orange will be getting the iPhone very soon (as posted before) end Sept/Oct

If i stay on orange the prices of blackberrys and htc are much cheaper than on 02.. plus i wont have to fork out for a new phone yet..


HTC handsets are great, I have been using one for many years and I am please with he way you can make them your own - check out forum.xda-developers.com


its just such a dilemma, if i accept oranges offer i could then move in november if i really wanted to. but im using my phone from 3 years ago because the n82 i had at my last upgrade has already broken 3 times and needed fixing.

any advice!!!

Hope that answers some of your questions

WinDoze9t8

daveboy wrote: »

Could someone just clarify something for me?

As my phone and the phone of my wife is on the same account, is one PAC code sufficient?

Or should we have two PAC codes, one for each individual mobile phone number?

Quentin wrote: »

Definitely one each.

As Above - you will be given the same code for both numbers but listed separately on one paper.