Orange Price changes ?

Mobiles.co.uk_company_representative

paulmx3 wrote: »

have you read any of this thread and actually have any idea of the rules with regards contracts.

what i say is not representing anybody,you are,tgo give yourself any credebility you should really think before you post and try and get some idea wether what you say may resemble the truth in any way.

That comes from Orange directly, not from my understanding of the rules. It should be taken at face value.

Cheers

paulmx3

Mobiles.co.uk_company_representative wrote: »

That comes from Orange directly, not from my understanding of the rules. It should be taken at face value.

Cheers

i have never gone over my minutes,my gf has'nt either,we have both been able to cancel because under the new t and c its possible it may cost us more,the same as anyone else under the old t and c's.

Mobiles.co.uk_company_representative

paulmx3 wrote: »

i have never gone over my minutes,my gf has'nt either,we have both been able to cancel because under the new t and c its possible it may cost us more,the same as anyone else under the old t and c's.

I know many people have been able to cancel despite not fitting the 3m criteria, but don't shoot the messenger, that's the official Orange policy as communicated to me by someone who most definitely knows what they're talking about.

Regards

paulmx3

Mobiles.co.uk_company_representative wrote: »

I know many people have been able to cancel despite not fitting the 3m criteria, but don't shoot the messenger, that's the official Orange policy as communicated to me by someone who most definitely knows what they're talking about.

Regards

well you and they are both clearly wrong.proven.you dont have to take just my word for it,there are many in this thread that dont meet what you say is the criterea but they have cancelled because they "could" be effected.

now exactly what part of these facts,as shown in numerous posts in this thread do you not understand,perhaps i can help you with it.

Mobiles.co.uk_company_representative

paulmx3 wrote: »

well you and they are both clearly wrong.proven.you dont have to take just my word for it,there are many in this thread that dont meet what you say is the criterea but they have cancelled because they "could" be effected.

now exactly what part of these facts,as shown in numerous posts in this thread do you not understand,perhaps i can help you with it.

No need for poor attempts at sarcasm friend, as I said, I can see people have cancelled who wouldn't fit this criteria, and don't shoot the messenger.

Let's agree to wait and see on this one?

paulmx3

Mobiles.co.uk_company_representative wrote: »

No need for poor attempts at sarcasm friend, as I said, I can see people have cancelled who wouldn't fit this criteria, and don't shoot the messenger.

Let's agree to wait and see on this one?

i am just pointing out you are wrong,you can see by posts in this thread you are wrong,by you posting ill informed advice you are just confusing readers of this thread as to the facts.

an i wasnt trying to be sarcastic,i will happily point you to the terms and conditions that allow people to cancel.try looking on about page 4 of this thread.

Steer

Mobiles.co.uk_company_representative wrote: »

No need for poor attempts at sarcasm friend, as I said, I can see people have cancelled who wouldn't fit this criteria, and don't shoot the messenger.

Let's agree to wait and see on this one?

I must say i will never use mobiles.co.uk because of your input on these forums, you come across very rude and give out some odd information. Why are you even speaking on behalf of Orange?

Mobiles.co.uk_company_representative

Steer wrote: »

I must say i will never use mobiles.co.uk because of your input on these forums, you come across very rude and give out some odd information. Why are you even speaking on behalf of Orange?

I apologise if I come across as rude, obviously I'm not trying to but then I am trying to be honest and sometimes people can take this the wrong way - especially when it comes from a company rep. I'd agree I'm more, hmm, forthright than some PR or Customer Service staff might be, but I am neither. I'm not here to sell, I'm here to answer questions honestly and learn from your feedback.

Which information do you find "odd"? I'm only on this thread because I was helping our customers who wanted to know if they'd be charged for cancelling (and all along have said "I'm finding out, hold on", until it was sorted and I said "no").

I'm not speaking 'on behalf of Orange', I'm passing along something I've been told by a very senior contact because I think it could be useful to MSE users.

Regards,

coxinio

I currently pay £5 a month for my home broadband with Orange does anyone know if I was to cancel my phone due to the change of conditions if the broadband would need to be cancelled also?

vickster*arsenal

Woo hoo! Thanks to all on here for the advice
I've just phoned Orange and managed to quite easily cancel the contract and switch to PAYG (although he did say this isn't normally allowed in these circumstances!).
Have always been with Orange so a bit reluctant to leave, but I signed up to an 18m contract 9 months ago that was more than I could afford (just to get the phone I wanted). At least I'm out of that situation now, I can carry on with Orange PAYG for the time being and take my time to pick a new phone & contract......
.....It was the £50 bill I received today that finally made me do it!