Orange Price changes ?

dazzaofdagenham

TLR wrote: »

You don't need the text

Its difficult to talk to anyone at Orange if you haven had the text.

I've got 3 phones on my account...

1..Omnia No text.....CS saying they cant / wont do anything until text
2. Touch HD Got text... cancelled no problem
3. E71...No text...same as 1.....

darren

Mic2904

Ok, sorry first of all, as this might have been asked before, but:

I am got a new contract in February 2009 and due to the price change I am actually in a position to cancel my contract? Which gives me the option to ask for a discount, early upgrade etc?

If I'd cancel, it wouldnt be any problem usuing the PAC code with any other mobile companay?

How long do I have for the cancalation?

Thanks

Markus

Any

Mic2904 wrote: »

Ok, sorry first of all, as this might have been asked before, but:

I am got a new contract in February 2009 and due to the price change I am actually in a position to cancel my contract? Which gives me the option to ask for a discount, early upgrade etc?

If I'd cancel, it wouldnt be any problem usuing the PAC code with any other mobile companay?

How long do I have for the cancalation?

Thanks

Markus

Yes, yes and yes.
30 days from being notified.
Did you get the text?

daniel_owen_uk

So we are clear, mobiles.co.uk customers will not be charged, nor will any free handsets be reclaimed should we cancel are orange contract because of a direct increase to our phone bill?

shik1

daniel_owen_uk wrote: »

So we are clear, mobiles.co.uk customers will not be charged, nor will any free handsets be reclaimed should we cancel are orange contract because of a direct increase to our phone bill?

yes.... ( bloody hope so.. just sold my omnia HD on flea bay!!)

daniel_owen_uk

I am hoping so too, mine is on there too, how much you sell it for?

jase301

daniel_owen_uk wrote: »

So we are clear, mobiles.co.uk customers will not be charged, nor will any free handsets be reclaimed should we cancel are orange contract because of a direct increase to our phone bill?

i GOT AN EMAIL FROM MOBILES.CO.UK CONFIRMING THIS YESTERDAY, YES!

Mic2904

Any wrote: »

Yes, yes and yes.
30 days from being notified.
Did you get the text?

I got 2 messages from Orange sometime last week, I think. But deleted it.

I will prob just give them a call.

bournerj

I recently (potentially after May 09) downgraded my tariff from Dolphin 35 to 25 - will I still be able to cancel now? I wasn't told of any new prices or given any new T&Cs to look through.

Any

Mic2904 wrote: »

I got 2 messages from Orange sometime last week, I think. But deleted it.

I will prob just give them a call.

In that case just give them a call. If they will tell you you cannot cancel the contract, tell them that you would like their name and extension and that you are hoping this call is recorded, as you are going to call the regulators the moment you are off the phone and tell them to investigate him/her for telling blatant lies:rotfl:

No seriously, don't let them to fob you off. They changed their T&C and in that case you can cancel as per their own T&C.