Orange Price changes ?

Any

oakey4 wrote: »

Woah, hold up guys! I joined the forum especially to say that! Make no mistakes, I'd like to cancel with Orange, keep my phone and my free gift. I'm just glad I found somewhere on the internet that has a discussion with a reliable source (saving me time and money from ringing Customer Services)!

The T&C were definitely very cleverly written, but anyone has to admitt that they are clearly unfair - if you went to the shop and bough a bread for £1, paid £1 but then someone knocked on your door and said "well actually we want 50p extra" you would send them somewhere...

And that is why their T&C will not stand up in front of law.

Ben said before "we've been to court many times before when customer was disconnected and won", but any numpty can see that that is in no way the same case scenario...

IF they wanted to keep everything as it is they would have to pay that extra charges from Orange as that is the contract their customers entered with them.

Any

rachel.m wrote: »

Basically, are you only within your rights to cancel free of charge if at any point in your contract you have gone over your minutes allowance? ive had my contract with them since Oct last year and its with them for 18month, i just want to know where i stand before i ring up and make a complete prat of myself. Would love a shiny new iphone!!

What?
No. You are within right to cancel full stop. Change to T&C.

juggy09

I will be canceling my contract with orange, there changes to there terms and conditions are unacceptable for me.

Would have no problem going back to mobiles.co.uk for a new phone but if they are asking customers to hand there phone back think this will backfire on them badly.

I for one would never use them again when getting a new phone if they are going to do that.

If its true other companies like phones4u are treating there customers better, think thats where i want to be doing my shopping in the future.

rachel.m_4

GREAT THANKS!! Think ill be lookin foor a good ''i-deal'' now

Andyblizz

hellraiser11 wrote: »

Many thanks... Iphone here I come...

And remember Quidco are giving £60 cashback for iphones ordered through mobiles.co.uk

:rotfl::rotfl:

hellraiser11

Andyblizz wrote: »

And remember Quidco are giving £60 cashback for iphones ordered through mobiles.co.uk

:rotfl::rotfl:

I'd rather pay £60 from pocket than go through the hassle again. O2 here I come...

jo1480

Phoned up said I would like to cancel due to the increase in charges, the nice man didn't even ask if I'd had the text message and disconnected me the same night at midnight. Couldn't believe how simple it was!

CrustyMcMuffin

Just in case anyone went through mobilephonecentral, I just called them and they confirmed because I have had my phone for 6 months already, if Orange agree to terminate my contract then mobilephonecentral wont ask for the phone back, or the free Wii I got. :beer:

Mobiles.co.uk_company_representative

Orange have now confirmed the situation and it does appear that if you wish to cancel because of a substantive increase in your mobile phone bills then there will be no impact on Mobiles.co.uk.

Thanks for your patience with this, and glad I could help some of you.

Regards
Ben

alx100

I bought my phone through mobiles.co.uk at the end of June, and received my text message this afternoon, (paid £29.99 for the Samsung i8910 phone).

I think it would be really bad if mobiles.co.uk ask for the handset to be returned, or pay for the value of it if you cancel your contract with Orange, as its not our fault they Orange have changed their rates.

Definitely will not be buying from mobiles.co.uk in the future if this is the case and will be staying away from Orange too...

Might just wait and see what Ben says regarding the handset situation.