Orange Price changes ?

hellraiser11

Andyblizz wrote: »

And remember Quidco are giving £60 cashback for iphones ordered through mobiles.co.uk

:rotfl::rotfl:

I'd rather pay £60 from pocket than go through the hassle again. O2 here I come...

jo1480

Phoned up said I would like to cancel due to the increase in charges, the nice man didn't even ask if I'd had the text message and disconnected me the same night at midnight. Couldn't believe how simple it was!

CrustyMcMuffin

Just in case anyone went through mobilephonecentral, I just called them and they confirmed because I have had my phone for 6 months already, if Orange agree to terminate my contract then mobilephonecentral wont ask for the phone back, or the free Wii I got. :beer:

Mobiles.co.uk_company_representative

Orange have now confirmed the situation and it does appear that if you wish to cancel because of a substantive increase in your mobile phone bills then there will be no impact on Mobiles.co.uk.

Thanks for your patience with this, and glad I could help some of you.

Regards
Ben

alx100

I bought my phone through mobiles.co.uk at the end of June, and received my text message this afternoon, (paid £29.99 for the Samsung i8910 phone).

I think it would be really bad if mobiles.co.uk ask for the handset to be returned, or pay for the value of it if you cancel your contract with Orange, as its not our fault they Orange have changed their rates.

Definitely will not be buying from mobiles.co.uk in the future if this is the case and will be staying away from Orange too...

Might just wait and see what Ben says regarding the handset situation.

Santos1204

Which means what with respect handset returns?

hellraiser11

Mobiles.co.uk_company_representative wrote: »

Orange have now confirmed the situation and it does appear that if you wish to cancel because of a substantive increase in your mobile phone bills then there will be no impact on Mobiles.co.uk.

Thanks for your patience with this, and glad I could help some of you.

Regards
Ben

Hi Ben,

What does that mean with regards to us that is returning/paying for handsets?

NoLogic

Thanks so much for this! Me and my partner are disconnecting this week

Any

hellraiser11 wrote: »

Hi Ben,

What does that mean with regards to us that is returning/paying for handsets?

I understand it so that Orange have to pay up full commission to Mobiles.co.uk and so Mobile.co.uk will not try to retrieve anything from you the customers.

Is that right Ben?

WelshBluebird

Mobiles.co.uk_company_representative wrote: »

Orange have now confirmed the situation and it does appear that if you wish to cancel because of a substantive increase in your mobile phone bills then there will be no impact on Mobiles.co.uk.

Thanks for your patience with this, and glad I could help some of you.

Regards
Ben

What does that mean exactly? Are we able to cancel and keep the phone?
And what about if we want to negotiate a discount with orange? Would that affect the discounted line rental from you? (I pay £30 for dolphin 40).