Orange Price changes ?

buckrogers

just had a text from orange, saying the 'new price changes' the cost of mobile internet browsing and some calls are not happening now.

sl163

I am on orange and have had 8 replacement phones in six months i want to cancel my contract using this price increase thing...what number do you call 150? and then what option? thanks!

mutedwhisper

hi, not sure if you have read much of the thread but they aren't changing their prices anymore so you won't be able to use that to get out of your contract. you could look through it though and find one of the numbers for a complaints department? good luck!

drbesty

You've had 8 replacement phones? What phone is it?

Jon_01

Orange will offer you a different model after 3? How !!

claire6hy

Jon_01 wrote: »

Orange will offer you a different model after 3? How !!

not true
i had the same phone 6 times last time

squirreleater

squirreleater wrote: »

Not sure, I would ring the 08 number listed in this thread ( Ceo office I think? can't be arsed to look back for it...) and speak to them.
I will be doing the same as I ported across nearly 4 weeks ago after being told yes I can cancel for free and getting my pac code, still not had a final bill,starting to think I'm going to have to battle for this now!
Let me know how it goes.

If anyones still interested.....
I finally had my bill and the contract has been cancelled, it turned out my number ported just after I went into my next billing month, hence the long delay.
So orange cancelled and no extra charges.


Now how to get out of my new T mobile contract?:j

Beverley_Bill

Well due to this thread. I am one happy little chap. I had 2 phones on a contract which was costing us around £90 per month, since cancelling & changing to PAYG after the text fiasco in August we even managed to get new PAYG sim cards using our original numbers.

At the moment I am still using my first £20 top up, she is on her first £10 and we kept the original phones.

So I would like to thank all the contributors over the last 119 pages:T

jimsmum

anybody else had problems with them agreeing to cancel but charging the full amount for the remainder of the contract without telling you?

matty538

Nope not had any problems at all, think I was one of the early cancellations though, got my final bill a couple of month ago showing I was actually in credit by about £14.
Luckily though I did record every call I had with orange and still have them, just in case there were problems.