Orange Price changes ?

mutedwhisper

EmmaCL wrote: »

This has happened to me too. I've transferred over to Vodafone, the new phone is working but my Orange one is still active. Slightly conerned, what did they say to you?

This happened to me and I could still phone and text from the orange number but all texts and phone calls were sent to the 02 sim card. The orange sim card was cut off after 1 day so just keep an eye on it

elvis86

Ok, quick question to which I haven't been able to find the answer?

I upgraded on 30/07/09, so presumably agreed to the "new" T&Cs (ie those that have subsequently been scrapped). I agreed to pay £5 a month for an "unlimited" web bundle (I understand this equates to 500mb but have no real idea what that means!).

My question is, am I now going to be better of because Orange are not implementing the "new" T&Cs to which I signed up to? Or do I need to do something to ensure I'm on the "original" T&Cs??

Thanks in anticipation of any help offerred!;)

squirreleater

EmmaCL wrote: »

This has happened to me too. I've transferred over to Vodafone, the new phone is working but my Orange one is still active. Slightly conerned, what did they say to you?

Mine is currently doing that! Two phones working on the same number- very confusing.
They said it takes two days for the orange number/phone to go dead......We'll see.

squirreleater

elvis86 wrote: »

Ok, quick question to which I haven't been able to find the answer?

I upgraded on 30/07/09, so presumably agreed to the "new" T&Cs (ie those that have subsequently been scrapped). I agreed to pay £5 a month for an "unlimited" web bundle (I understand this equates to 500mb but have no real idea what that means!).

My question is, am I now going to be better of because Orange are not implementing the "new" T&Cs to which I signed up to? Or do I need to do something to ensure I'm on the "original" T&Cs??

Thanks in anticipation of any help offerred!;)

You wouldn't really have been affected if they did change the T+Cs as your 'unlimited' data allowance should have meant you wouldn't go over so wouldn't have incured any charges.
500mb is rather a lot of web browsing on a mobile, unless you watch tv etc all day on the mob you'll be fine. I use email a lot, and I only use about 20mb a month.

EmmaCL

squirreleater wrote: »

Mine is currently doing that! Two phones working on the same number- very confusing.
They said it takes two days for the orange number/phone to go dead......We'll see.

I can forsee a problem! I'm going to give them a ring and make sure it's all gone through okay. Be just my luck to be hit with a hefty bill.

cashcroft1

just called orange, they wont let me cancel the contract due to them deciding not to change the charges unless i pay 300+

but i have not recieved a text yet telling me they are not going to put these changes forward.
is there still any way to cancel?

drbesty

cashcroft1 wrote: »

just called orange, they wont let me cancel the contract due to them deciding not to change the charges unless i pay 300+

but i have not recieved a text yet telling me they are not going to put these changes forward.
is there still any way to cancel?

No, there isn't, if you're so desperate to cancel why don't you pay them £300+

john-306

neildw wrote: »

My bill said

Adjustments (non-VAT applicable) Voluntary termination : :03 Aug £607.71

Spent about 15mins on the phone, where shes confirmed its an error or there part and they will send me a new bill out in next few days.

I'm due to go on holiday in a couple of days, if this came while i was away it would of come out of my account and left me right in the ****!!!!.

Oh and i had to call a premium rate number to call them due to me not being on orange, when my phone bill comes they are getting billed for that.

Either one of these would have done it.....
07973 100150 0800 0790272

You got out of paying £600 for the remainder of your contract (even with their top £75 p/m plan you got out of 8 month early) and I'm sure you kept the phone:rolleyes:.

15 mins of your time ain't that bad.

Have a nice holiday and chill:beer:

T.M.Waldron

Got my bill from orange today, i cancelled about three weeks ago ported my number last week to o2, i am on a £40 p/m contract and they have only charged me £18 it does not say final bill anywhere, this is very confusing, not sure what is going on now:cool:

simate

cashcroft1 wrote: »

just called orange, they wont let me cancel the contract due to them deciding not to change the charges unless i pay 300+

but i have not recieved a text yet telling me they are not going to put these changes forward.
is there still any way to cancel?

NO!!!!!!!!!! :rolleyes: Unless you don't pay them or pay them £300+. Crikey!