Orange Price changes ?

Jon_01

jimsmum wrote: »

anybody else had problems with them agreeing to cancel but charging the full amount for the remainder of the contract without telling you?

Its a billing issue with so many cancelling there a few errors creeping in to the system.

Just call and the billing team will do a re-calac.

jimsmum

Its ok, he's just called them.
apparently he is being charged £123 for using his answerphone for 700 minutes last month!!!
and apparently itemised bills don't lie. hmmmm.
considering he doesnt have answerphone its pretty unbelieveable!!!
and they wont do anything about it.

Daniel59

Can I upgrade my phones with Orange with same price plan?

Jon_01

Daniel59 wrote: »

Can I upgrade my phones with Orange with same price plan?

What, the plan your on now? Well yes, but most people try to get more minutes/text for less than the plan they start on. . .

victor_meldrewe

My Daughter has just had her phone suspended as a result of orange overcharging for the last five months she has been into the orange shop at the start of the overcharging to get it sorted despite her ringing numerous times she was still over charged this month and she has refused to pay the bill till she receives her money back from orange and a bill showing what the overcharing has amounted too-i must point out that orange have never rung her back to find any solution to this matter and yesterday she rang up seven times to orange as she was told on Saturday by the person on the line from orange with a promise he would sort it with his superviser this again was not done and after being told againg that the manager would ring back on landline number provided she had to ring again after waiting nearly two hours for a call that was promissed would take at the very most an hour only to be told she would not be able to cancel the contract as they ahd resolved the matter be giving her a credit of a total of fifty pounds as a good will gesture any answers will be welcome on this

dad

Mic2904

I cant read this post. My eyes are sore...._pale_

victor_meldrewe

Jon_01 wrote: »

Ever heard of punctuation ?

First, wrong place to post this, this threads been dead for quite a while.
Second, I don't think billing error are a reason to cancel the contract.

excuse me and have you ever heard of rudeness? and dyslexia?
must be lovely to be perfect.

dazzaofdagenham

yup saving a bundle of money here

Saving of £15 per month om my contract 9 x £15 £135 pounds
Saving of £10 per month on wifes contract 10 x £10 £100
Saving of £10 on daugthers contract 11 x £10 £110

nice saving until the end of each contract....


lovin it

darren

Jon_01

victor_meldrewe wrote: »

excuse me and have you ever heard of rudeness? and dyslexia?
must be lovely to be perfect.

No mate, I suffer from dyslexia myself thank you. But I know where to put a full stop.

And what has that got to do with posting in the right place ?

Henry261

I got a text today on the number I AM keeping since thay have dropped their plan they ask me to call back if I want to change my mind about cancelling on the other numbers.