Orange Price changes ?

longster70

spark_deals wrote: »

Why would they allow anybody to re-contract when they already have burnt their hands handling the case!:rotfl:

Good question! Will they let people?

Geoff_Hughes

I have had alot of hassle trying to do this today. Staff were very rude even the manager was.

Practically laughing at me when i was arguing the fact that wether i have previously gone over or not ... i am affected.

I await to see what ofcom have to say on the matter

korky69

simax wrote: »

Just out of morbid curiosity, just how many of you who have/are about to cancel are going to sign up for another contract with Orange?

my girlfriend did, got £10 off the same tariff and a new w995,
i might have, but did some juggling with my dads o2 account and scored a decent tariff and also a w995 with them,
as this sites name states....money saving experts!
we exploited a loophole off a big company and took advantage of it,
anyone who thinks its wrong has too much money and shouldn't be on here.
ps, nothing wrong with orange, id been with them 2 years without fault and never had problems with their CS.

WelshBluebird

korky69 wrote: »

as this sites name states....money saving experts!
we exploited a loophole off a big company and took advantage of it,
anyone who thinks its wrong has too much money and shouldn't be on here..

exactly.
If you broke the terms of the contract, or decided you'd pay less etc, Orange would be on your case pretty quickly. So why not the other way around?

kernal_2

A few Points:

1) If they say you made calls after they made you aware of the charge, the argument to that is simple ' Yes, but I still need to contact this number, AND I have never agreed to the new terms so its doesnt matter'

2) They can say what they like, but unless you have ever agreed to the new terms then they dont have a leg to stand on thats stated in the UK LAW DIRECTIVE under the communications act 2003

OR just cancel the agreement and let them take you to court as in court they wont have a leg to stand on, the biggest problem is orange call centre staff no nothing about UK LAW only what they have been told, therefore you are speaking to a bunch of parrots.

I have emailed Orange CEO office, I will keep you updated, As it stands Orange is in for a fine from OFCOM acording to source at Orange

kernal_2

If everyone contacts watch dog along with ofcom something will have to be done, and with watchdog you can garantee if we all email in it will get featured.
GO ON WATCH DOG SITE AND 'GOT A STORY'

PLAY THEM AT THEIR OWN GAME

robot1000

kernal wrote: »

A few Points:

1) If they say you made calls after they made you aware of the charge, the argument to that is simple ' Yes, but I still need to contact this number, AND I have never agreed to the new terms so its doesnt matter'

2) They can say what they like, but unless you have ever agreed to the new terms then they dont have a leg to stand on thats stated in the UK LAW DIRECTIVE under the communications act 2003

OR just cancel the agreement and let them take you to court as in court they wont have a leg to stand on, the biggest problem is orange call centre staff no nothing about UK LAW only what they have been told, therefore you are speaking to a bunch of parrots.

I have emailed Orange CEO office, I will keep you updated, As it stands Orange is in for a fine from OFCOM acording to source at Orange

That sounds very interesting, but the only problem is that the call centre staff are a bunch of half-wits (no offence to any orange staff readers on this forum) and will just keep saying no and be extremely patronising, and therefore there's nothing else to do but write a complaint letter

robot1000

kernal wrote: »

If everyone contacts watch dog along with ofcom something will have to be done, and with watchdog you can garantee if we all email in it will get featured.
GO ON WATCH DOG SITE AND 'GOT A STORY'

PLAY THEM AT THEIR OWN GAME

Email sent

A-Trice

korky69 wrote: »

my girlfriend did, got £10 off the same tariff and a new w995,
i might have, but did some juggling with my dads o2 account and scored a decent tariff and also a w995 with them,
as this sites name states....money saving experts!
we exploited a loophole off a big company and took advantage of it,
anyone who thinks its wrong has too much money and shouldn't be on here.
ps, nothing wrong with orange, id been
with them 2 years without fault and never had problems with their CS.

Well said, its money saving, if i take a new contract with orange who are they to refuse my custom. They will never ever turn down customers money so dont think anyone should be worried.

not long till midnight now just hope it gets discon'd

bobsuruncle44

- They will never ever turn down customers money so dont think anyone should be worried.

- get real, you have to pass a credit check