Water Bills questions and comment

CompBunny

My partner and I have just moved into a small 2 bed house, renting. We have just recieved our first fixed (unmetered) water bill...£7.02! It clearly states that the yearly fixed amount is £35.70. This is surely far too low? I'm not complaining about something being too cheap, but I'd rather pay the right amount than end up having to pay a huge lump sum at some point..

Its Essex and Suffolk Water if that helps!

Thanks!

Shotgun_Rider

CompBunny wrote: »

My partner and I have just moved into a small 2 bed house, renting. We have just recieved our first fixed (unmetered) water bill...£7.02! It clearly states that the yearly fixed amount is £35.70. This is surely far too low? I'm not complaining about something being too cheap, but I'd rather pay the right amount than end up having to pay a huge lump sum at some point..

Its Essex and Suffolk Water if that helps!

Thanks!

Put the difference in an account so if they do come and ask for the money later on, you have it. If not, you're quids in.

Gothicfairy

CompBunny wrote: »

My partner and I have just moved into a small 2 bed house, renting. We have just recieved our first fixed (unmetered) water bill...£7.02! It clearly states that the yearly fixed amount is £35.70. This is surely far too low? I'm not complaining about something being too cheap, but I'd rather pay the right amount than end up having to pay a huge lump sum at some point..

Its Essex and Suffolk Water if that helps!

Thanks!

Is it water only and you will have a waste water bill from a different company ?
What is your RV ?

CompBunny

Gothicfairy wrote: »

Is it water only and you will have a waste water bill from a different company ?
What is your RV ?

Aaaah that is quite likely, silly me! Thankyou! Yes, I read the bill and it says "water" no mention of sewerage. I expect we will be getting a different bill from another company in a few days. :DThanks for that! I'm afraid I don't know what an RV is so can't answer that

Gothicfairy

The RV should be listed on the bill..it should say something like

RV rate : at £xxx per pound

It might be worth checking it out to make sure it is the same on the waste water

cogload

I understand from OFFWAT that water co's are not legally entitled to ask for payments over 10 months, so we do ours over 12 - it mucks up their accounts sytem - Shame eh! Not a big difference but every bit helps. As far as gas and electric go - because they have to show the formulae for calculation, its easy to set that up in a spreadsheet, we read our meters every month and pay them what we have used and ignore their bills. Have advised them accordingly.

Gothicfairy

cogload wrote: »

I understand from OFFWAT that water co's are not legally entitled to ask for payments over 10 months, so we do ours over 12 - it mucks up their accounts sytem - Shame eh! Not a big difference but every bit helps. As far as gas and electric go - because they have to show the formulae for calculation, its easy to set that up in a spreadsheet, we read our meters every month and pay them what we have used and ignore their bills. Have advised them accordingly.

Not sure where you get that from as it is not true. OFWAT allow the 10 month billing and support it as it means that the account is clear for the next RV year.
It runs the same as the council tax and remember that we use to pay for our water rates that way so that system carries on.

You might find yourself with a CCJ if you get into arrears badly but then again your way might work well for the near future.

he1pfu1

Yet i have been waiting months for a meter to be fitted. its ridiculous.
i await your comments. Thanks

write to them, they have to give a substantive written response

Gothicfairy

he1pfu1 wrote: »

write to them, they have to give a substantive written response

Who are you replying too ?

Also they don't have to give the reply in writing , they do have to reply in some form within 5 working days for normal letters and 10 for complaints but that reply can be as simple as a call to say they are still looking into it.

Jesscordery

I have found out I've been paying 2 water bills 1 for Anglian water and 1 for Essex and Suffolk water? Is this right or should I be ringing them up to claim money back, as I didnt know about the Anglian bill till December 2011 n now have ccj coz I haven been paying them but I hav been paying Essex and Suffolk. Please help asap