Caught out by DazzleWhite

renden

try under shimmeringwhite, they are all a scam

linuxmod

CAROLH wrote: »

Here's the return instructions from Dazzlewhite:

"Return Instructions
As per your request for Return Instructions. Please follow the Instructions below exactly as outlined when returning your product to ensure proper handling of refund. Make sure to select the return address for the applicable Country you live in..

1. Always make sure the product you are returning is within the 30 day Money Back Guarantee time.

2. Clearly mark your Original Order ID number on the outside of the package being returned.

3. Ask to insure the package against loss.

4. Always ask for a Return Tracking number. Keep this in safe spot for future reference if needed.

5. Address the package to the appropriate address. This is based on where you live.

Return Address for United States of America:
DazzleSmile USA
22100 E. 26th Ave. #100
Aurora, Co. 80019

Return Address for Canada
DazzleSmile CANADA
1725 McPherson Court
Pickering, Ontario Canada L1W3H9

Return Address for AUSTRALIA
DazzleSmile AUSTRALIA
PO Box 4440
Milperra, BC NSW 1891

Return Address for NEW ZEALAND
DazzleSmile NEW ZEALAND
PO Box 210014
Laurence Stevens Drive, Manukau 2154

Return Address for UK
DazzleSmile UNITED KINGDOM
BTB Mailflight Ltd.,
Unit 2B Viking Ind Est.,
Hudson Road, Bedford MK41 OQB

The refund will be processed within 10 business days of receiving and processing the product back into our Warehouse"



Make sure your original order ID on return address label. I sent my 'sample' back unopened by signed for (ie traceable) Royal Mail Post just this am (used a smaller jiffy bag - cuts cost - was approx 1.50) It took Dazzlewhite almost a fortnight to ship it to me, so I ain't worrying about a fastrack return. Besides, they no longer have access to my bank account (I've got a new account number and debit card with TSB - they turned out to be most helpful)

Good luck guys. Just see these shysters off and warn lots of other people of the game they play :T

Hope this is useful?

I have sent back the parcel as well, but how do I ensure I am free from this disastrous? How can I confirm that?

rosieknows

Hi,

Can't believe i fell for this too. I have sent an email to cancel but have not had anything back. I want to send the items back but don't have an Order number as I was never sent a confirmation invoice or anything, the 'free' trial turned up with nothing else in the jiffy bag. I've since recieved another one which cost £55.25.

I see someone here had live webchat with operator. Can you post link or tell me where to go to do this?

Hopefully credit card will refund

esther_mcgaw

Hi CarolH, thank you so much for going to the trouble of posting all those return addresses. Like you I have cancelled my debit card so I am sure they will not be able to access any more of my hard earned cash but I have decided to keep hold of the product unopened and they can have it back with pleasure but not at my expense. I am keeping fingers crosssed that I have seen the end of these people.

competitionscafe

renden wrote: »

try under shimmeringwhite, they all seem to be the same scam

Dazzlewhite are also now using the name premium white pro
( premiumwhitepro.com ) - same people, same scam.

NJW69

And purely white and ultifresh and beuty club (spelt that way). I sent the dazzle white back to the Bedford address but don't have an address for Purely White despite them saying they would send the address to me twice. Is it the same address do you think? I've had two payments of >£50 taken, one after I had cancelled, however because they have 24hrs to cancel or so my cc supplier says they could process this second payment the same day as I cancelled. They will have to refund any further ones and have said they will refund the first two when they receive the product back. I suggested cancelling my cc but my cc company said they could still process payments.

moesbigbird

:eek: Hi everyone

I have just been caught out by premiumwhiteultra.com, I only found out because like most people i checked the delivery details for the trial and found it to be $11.95 that was being charged to my account.

Well I used the transcript that was for the live chat that was posted on the thread THANK YOU SO MUCH OTHERWISE I WOULD NOT HAVE KNOWN IT WAS A SCAM & have recieved an cancellation email shown below

Thank you for taking the time to try out PremiumWhite. This is an automated message to confirm that you have recently been removed from our preferred customer program; therefore you will no longer be receiving any more PremiumWhite products or shipments unless a shipment had already been shipped prior to your cancellation.

If you are no longer within your 14-day trial offer, then you are responsible for any orders shipped as well as the billing of $87.62 for the PremiumWhite product. This billing will only take place if you fail to return the product back to us before the end of your trial period. If we do receive and process your trial return at our returns department before the end of your trial offer period then this charge will not take place. If your 14-day trial period has already ended and you have received or been shipped an additional shipment, then you will not be billed for any other shipment from this point forward.

Please keep this cancellation note for future reference.

Sincerely,

PremiumWhite Cancellation Department

NOTE: This message is fully automated, so please do not reply to this message. If you have any further questions of concerns please contact our customer service department at 888-591-2190

I also called my bank barclays they have put the transaction as a disputed one and I have cancelled my card and ordered a new one.

This is the first time in 20 yrs that i have been caught out by a scam but its a lesson learned i will be much more vigilant.

But thought you all should klnow in case you think dazzlwhite has gone.

Hope this helps someone.

anney63

I was also caught out by Dazzlewhite. Spent an hour this morning getting cancelled. I also had another entry on my card from a company Purewhite . I had an on line chat with Dazzlewhite who say they have only taken one payment. So I am now at a loss I have never received anything from them they have no mail address. Credit card company have given me a phone number.So going to try that when I get home I can't call from work. Has anybody any ideas. I really can't afford this I have had over £100 taken this month

competitionscafe

anney63 wrote: »

I was also caught out by Dazzlewhite. Spent an hour this morning getting cancelled. I also had another entry on my card from a company Purewhite .

Seems like Pure White is in Florida -
http://www.canyoutrustthem.com/index.php?go=details&id=6305

Not sure if they are linked to /part of dazzlewhite but the dazzle white cut and paste response at the link above suggests they might be?

Here is the BBB report on the company:
http://www.bbb.org/west-florida/business-reviews/online-shopping-sites/purely-white-in-saint-petersburg-fl-90072423

There are 7 pages of consumer complaints about purewhite / aka Purely White LLC scam at this site - might be some info there from other victims?
http://www.consumeraffairs.com/cosmetics/purely_white.html

countrylass84

I signed up to the "trial" with dazzle white. i was charged the postage and packaging which i was expecting. i was watching the tele this morning and heard about a teeth whitening scam, i can't believe that i fell for it. It is now almost a month since then and i am worried that i will be charged a huge amount in the next few days. i have an extremely low income and i fear that not only will i this fifty odd pound charge but that i will then incur a massive bank charge as it will cause my account to become overdrawn. is the quickest simplist option to close my account and start again. PLEASE PLEASE PLEASE help.#


P.S i hope that i have put this post in the right place

p.p.s i finally found purely white.... Pure White Hawaii hope that this helps