Madasafish Questions/answers (merged threads)

Quentin

Knowing what they are like on anything like this it might be best to do it via their cs rep. It seems he doesn't bother with this forum any more, but go to their other forum and contact him there (Metronet James is his handle there):

http://forums.thinkbroadband.com/showthreaded.php?Board=freenetname&Number=3578517

That thread discusses switching from maaf to get the plusnet deal, and he has posted there.

pwl

Quentin wrote: »

Knowing what they are like on anything like this it might be best to do it via their cs rep. It seems he doesn't bother with this forum any more, but go to their other forum and contact him there (Metronet James is is handle there):

http://forums.thinkbroadband.com/showthreaded.php?Board=freenetname&Number=3578517

That thread discusses switching from maaf to get the plusnet deal, and he has posted there.

Although I have had a pretty much trouble free service at MAAF for a few years, if Plusnet are offering 5.99 compared with MAAF renewal at 7.50, then assuming they are otherwise identical in respect of product quality & service, then why isn't everyone moving? I note their Value product is an 18 month contract.

Quentin

If you look at that thread, the rep is saying maaf customers only need to enter a new 12 month contract. (ie the same as a plusnet customer switching)

espresso

pwl wrote: »

Although I have had a pretty much trouble free service at MAAF for a few years, if Plusnet are offering 5.99 compared with MAAF renewal at 7.50, then assuming they are otherwise identical in respect of product quality & service, then why isn't everyone moving? I note their Value product is an 18 month contract.

Don't assume that they are identical products! PlusNet have always had lots of small print e.g. here page last updated 25th February 2009.

:rolleyes:

pwl

espresso wrote: »

Don't assume that they are identical products! PlusNet have always had lots of small print e.g. here page last updated 25th February 2009.

:rolleyes:

Thanks for this! So, you will never get a download speed of more than 1Mb in the evening. Not so good!

harryhound

pwl wrote: »

Thanks for this! So, you will never get a download speed of more than 1Mb in the evening. Not so good!

I found that chart a bit confusing and thought the serious throttling only applied to
games players and bit torrents etc.
Am I reading it wrong?

Quentin

Of the restricted applications they list, gamers appear to be getting some priority over the others. (They get 2mb at all times)

And other users of the applications listed can only get their line speed between midnight and 2:00 am!

pwl

Quentin wrote: »

Of the restricted applications they list, gamers appear to be getting some priority over the others. (They get 2mb at all times)

And other users of the applications listed can only get their line speed between midnight and 2:00 am!

Long live MAAF then!

Quentin

Why do you say that?

Maaf have restrictions, but aren't so open about them - preferring to call it "traffic prioritisation"??

Those speed restrictions listed for plusnet are just for the listed applications - they don't do the restrictions for normal surfing etc (and in fact say normal web surfing/video streaming never gets restricted, but prioritised at all times).

oldagetraveller

mishkanorman wrote: »

Can i be really cheeky and ask what your retention offers have been like ?

feel free to pm me if you prefer not to have them on this thread, Im quite happy with them but didnt get a great offer for my first year renewal.


many thanks

mishka

Yes! PM sent.