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I left them in February as they could not get my billing right. Months would pass without a bill, followed by a large one. For a while, my billed number was showing something utterly unknown, certainly not mine. They were unable to explain why.
When I left, they confirmed that there were no further charges. Six months later, I've received a bill for £114. Bonkers.
I'm endeavouring to write to their CEO, formerly Anthony Vollmer. He's just moved back to BT. I found out that he'd left via the internet, as when I called their call centre to ask who the CEO was , the agent did not know, put me on hold for three minutes, then advised that the CEO was Anthony Vollmer. This was last week....
I'm aware that some Madasafish staff monitor this forum. Maybe they could tell me who the head person is these days...?