tesco- rude and abusive staff and not the first time

beth464

before_hollywood wrote: »

i worked in asda when challenge 25 came in, i was the one holding the sessions

please read the whole thread :rolleyes:

If you did, I really can't see what you're complaining about. You of all people should know about these things. If you don't like it, don't shop there. Simple as!

PinkLipgloss

Does the "challenge 25" rule apply to the lottery? I bought a ticket for my mum (who was waiting in the check out queue with weekly shopping - I'm much too cheap to gamble!) a few weeks back in Tescos and I got asked for ID (the 40ish guy in the queue behind me burst out laughing and asked if he would get asked as well). I'm 30.

GiveItBack

before_hollywood wrote: »

netto takes time and effort to get the best from, fresh fruit and veg isnt the best from there, asda is much better for that, but for the big what i call 'dry' shop (tins/ cleaning stuff etc) it seems more than adequate

Asda in my area have rubbish fruit and veg - although I heard again today they have a good reputation for fruit and veg. Ours is never great and hardly lasts...

before_hollywood

beth464 wrote: »

If you did, I really can't see what you're complaining about. You of all people should know about these things. If you don't like it, don't shop there. Simple as!

and i of all people know that the staff handled it in a very unproffesional manner and where i worked they would have recieved what was referred to as '''counciling'' which was basically a warning which wasnt a verbal or written warning but was put on your file by a manager and lasted 12 months.

i think i may have upset you because i dared to complain about where you worked, i'm sorry but one of your colleagues was wrong and someone who is normally a happy and pleasant shopper (one of the rare minority as i am sure you are aware most people in supermarkets are miserable swines) was humiliated by a member of tesco staff with no people skills whatsoever

before_hollywood

GiveItBack wrote: »

Asda in my area have rubbish fruit and veg - although I heard again today they have a good reputation for fruit and veg. Ours is never great and hardly lasts...

netto veg is the worst- lasts a couple of days tops, asda lasts about a week after that it quickly goes, tesco is somewhere between netto and asda but more expensive, aldi is about the best if i remember, it used to be but it is a pain in the neck cos the close earlier than everywhere else

before_hollywood

PinkLipgloss wrote: »

Does the "challenge 25" rule apply to the lottery? I bought a ticket for my mum (who was waiting in the check out queue with weekly shopping - I'm much too cheap to gamble!) a few weeks back in Tescos and I got asked for ID (the 40ish guy in the queue behind me burst out laughing and asked if he would get asked as well). I'm 30.

i think it might be all age restricted products- although having said that i have never been asked for id at the kiosk, a member of my family smokes. although when i worked at asda one of my most regular customers was the middle aged guy off the kiosk at tesco :rotfl:

i think he may have just about realised that having had a full time job all those years meant i was safely old enough to buy tobacco for someone else, seeing as when i wasnt training staff i was on customer service desk or tobacco kiosk :rotfl:

dirtyflannel

Does this mean we will have to take our pensioner folk to buy a couple of bottles of vino now?

before_hollywood

dirtyflannel wrote: »

Does this mean we will have to take our pensioner folk to buy a couple of bottles of vino now?

they can buy it but you cant be in the store with them.

god help us if like america the drinking age was 21, what then? challenge 30?
''if you are lucky enough to look under 30 then you will be asked for i.d''

''i'm sorry sir i cannot sell you alchohol''
''i'm 43 :eek:''

i'm laughing cos i know its not outside the realms of possibility

marleyboy

beth464 wrote: »

If you did, I really can't see what you're complaining about. You of all people should know about these things. If you don't like it, don't shop there. Simple as!

I think its down to the treatment of customers by a percentage of staff, I am pretty sure if staff say that to each and every customer that dares complain, you would be in for a very short job, or at best a very empty store.

I would be happy to shop elsewhere, the local fruit n veg shop, newsagents and local butchers, the trouble is, they pulled all those down to make way for one of these huge superstores known more commonly as "Tesco", a lot of people are stuck with em, whether they like it or not.

But I am sure if everyone who didnt like the treatment they got from Tesco staff, with the same attitude of "theres the door if you dont like it" as you have portrayed on this forum. The management might just be a tiny bit conserned about the lack of trade.

I find in our local store of Tesco a large 40% of the staff treat a massive 90% of their customers with such disrespect. True I can shop elsewhere from Asda, Netto, Iceland, Lidl saving myself a fortune, and reducing the ratio of rude staff a good 50%. But not a lot of people are able to do that, be it lack of transport to being too old to make that journey across town.

Every customer deserves to be treated with courtesy and a smile, no matter what kind of bad day the staff member has had (its part n parcel of the job), its no different to me saying, if you dont like the way customers shop, dont work there!.

marleyboy

before_hollywood wrote: »

they can buy it but you cant be in the store with them.

god help us if like america the drinking age was 21, what then? challenge 30?
''if you are lucky enough to look under 30 then you will be asked for i.d''

''i'm sorry sir i cannot sell you alchohol''
''i'm 43 :eek:''

i'm laughing cos i know its not outside the realms of possibility

I was ID'd in the States regularly, I took it as a compliment, I'm touching 40 :D:D