o2 removing chargeable bolt ons

diamonds

iwanttosave wrote: »

I agree, weekend and landlines are the most popular after the web bolt-ons I've noticed.

I think its just going to make more work for advisors, like I said, swapping bolt-ons around rather than just adding the one thats requested.

Will make it fun as well for customers who take out their contracts in 3rd party stores, they can only take unlimited texts so if they want to add the unlimited landlines, basically, they can't.

its ONLY unlimited texts you cant have ? thats on o2's site

diamonds

hieveryone wrote: »

And if they've literally just taken it out and want to change it - no no no! lol

YES YES YES more like - cancellations ahoy......breach of terms as per o2 T&C !

diamonds

iwanttosave wrote: »

I only found out by chance today myself. :rotfl:

Hopefully a U-turn will be done when they realise its not a good move.

I can understand getting rid of o2 calls because the family bolt-one gives way more better value, it is a fantastic bolt-on but not the rest.

free o2 calls replaced by free o2 calls to a limited number of people ? thats not good for any customer at all

diamonds

getti wrote: »

Would you be able to list the ones that are going.

On my sim only i hve Unlimited Texts and Unlimited Web.

I had thought about adding on Unlimited Landines too

better call TODAY and add it, its your last chance....BUT read more of the implications to your remaining contract term in the next post

diamonds

moneymogul wrote: »

So, I currently get unlimited O2 to O2 calls on my 18month Online Texter 30 contract. However, would that no longer be available for new customers? Or have I misunderstood?

That's correct as it becomes o2 restricted to X amount of customers with o2 FAMILY

If you want to add certain £7.50 bolt on's that are being discontinued you better call today and add them as the changes happen tomorrow, but remember you will not be able to add anymore of the "discontinued" £7.50 bolt ons after tomorrow for the remainder of your contract term ! If you are not happy with that wait till tomorrow and cancel your contract with no FEES.

gk172

Sorry if this sounds daft but im wondering if this will affect me, im on online 30 with 400 mins 1000 texts and 02 to 02 unlimited calls included does this mean i will loose this bolt on? Or will it continue for the 18 months?

hieveryone

It will continue for the 18 months yes

hieveryone

diamonds wrote: »

YES YES YES more like - cancellations ahoy......breach of terms as per o2 T&C !

Nope, you can't change your free bolt on for the first three months

stokefan

what happens if you have no chergable bolt ons on??? can you still cancel

hieveryone

No, why would you be able to? I've not been in work but the way I would imagine it would work is that accounts that have chargeable bolt ons at the moment will be allowed to keep them for the duration of their contract.

Those on sim only (i.e 30 days) contract will be notified with 30 days notice as per our terms and conditions that we will be removing them, you will have the option of cancelling as all sim only customers do.

No real detriment to any customer, unless you are trying to add a bolt on after they have been removed, in which case we have given notice.