has anyone had dealings with Kerobo Claims Ltd

phildamb

I have a claim that was with Kerobo it took from 1st august 2009 to December 21st 2009 to get to the solicitors. The problem you have is the actual staff who seem to change on a weekley basis. Once I managed to pin one person down to deal with the account and only spoke with them, I managed to progress the claim to the solicitors who it is now with. The request for the bank to write off or appose was sent on the 22nd of December so now we are waiting for the reply. I had to in the end threaten kerobo with trading standards and MoJ and this seemed to get them moving. The problem they also had was that they couldnt find my file (paper) and instead of telling me this just kept telling me they were waiting for the bank to reply but the bank had never been contacted. To say they got an earful off me each time I called was an understatement. But they do have some good staff who were the ones who got it moving in the end for me. So you need to be really persisitent with them.

dunstonh

Kerobo are now advertising on our local radio. I couldnt believe they are still pushing the unenforceable loans bit even though all the recent test cases found in favour of the lender (basically wiping out most chances of a successful outcome for the borrower).

phildamb

dunstonh wrote: »

Kerobo are now advertising on our local radio. I couldnt believe they are still pushing the unenforceable loans bit even though all the recent test cases found in favour of the lender (basically wiping out most chances of a successful outcome for the borrower).

Which test cases? I thought the publisised test cases were for overdraft charges. I havent seen anything yet for unenforceable loans.

esmerellda

Different test case - UCA one was at manchester 23rd December and can be read here ->> http://www.judiciary.gov.uk/docs/judgments_guidance/judgment-carey-v-hsbc.pdf

dunstonh

here is another link on those test cases : http://info.dlapiper.com/ve/ZZcUJj80o3198m7166Y

The media coverage has been fairly light on this. BBC ran it only on their webpage.

baronne

Ok, today is the last day of reckoning. I've called them and it's the same old story. So.... can anyone recommend a small claims solution? I believe it was mentioned earlier that there are online smal claims. Also I think I will contact the MoJ and all other necessary avenues to nail these !!!!!!!s.

marshallka

baronne wrote: »

Ok, today is the last day of reckoning. I've called them and it's the same old story. So.... can anyone recommend a small claims solution? I believe it was mentioned earlier that there are online smal claims. Also I think I will contact the MoJ and all other necessary avenues to nail these !!!!!!!s.

Hi, there is moneyclaim online here
https://www.moneyclaim.gov.uk/csmco2/index.jsp

Never used it so do not know anything about but maybe someone who has will come along and post.;)

Don't forget to make an official complaint to MOJ also. Its another option if they are still trading.

averageuser

the owners are criminals
total chavs
if you knew them then you would never deal with them
total scammers basically conning people out of money

DO NOT DEAL WITH

baronne

I've sent my claim to them... now I sit and wait.
I actually have an interesting twist to all of this which I will post once I deal with the small claims I have in progress.

... on a side note... is it me or do posts mysteriously vanish from here?

declaration

I reported Kerobo to the MOJ and got a nice reply from them. Kerobo continue to avoid refunding me my £800 and ignore all calls/emails. I'm sickened by their antics and I hope the MOJ removes their licence.