Free BT installation deal discussion

gullarm

Is this BT offer available to new build houses?

I’m about to move into my new house this week, there is a master socket and phone cable installed that comes out of the wall and is tied up outside in a roll. So no actual connection from the house to the pole outside.

The house is in an established street with terrace houses on the opposite side.

I’m not willing pay £120 for a phone line just to get broadband, I would rather go onto a USB Broadband dongle.

Also If I order now and they can’t fit till after New Year does that I mean I can still have it for free.

I just want to get my answers right before I call the BT bods and get fobbed off.

Im not a fan of BT as in the past I could never quite work out what they were charging me for! As I dont have a phone line what other choices do I have?

disney_cjd

gullarm wrote: »

Is this BT offer available to new build houses?

I’m about to move into my new house this week, there is a master socket and phone cable installed that comes out of the wall and is tied up outside in a roll. So no actual connection from the house to the pole outside.

The house is in an established street with terrace houses on the opposite side.

I’m not willing pay £120 for a phone line just to get broadband, I would rather go onto a USB Broadband dongle.

Also If I order now and they can’t fit till after New Year does that I mean I can still have it for free.

I just want to get my answers right before I call the BT bods and get fobbed off.

Im not a fan of BT as in the past I could never quite work out what they were charging me for! As I dont have a phone line what other choices do I have?

you will be fine mate

I am in the same boat and ordered mine already and my house is not ready until new year (in fact its slipped to Feb now!)

mal79

Me and the wife moved house yesterday and we are looking to get the cheapest possible standalone phone line. My idea was to get the line reconnected and switch.

I have called BT and they tell me that for new connections, I have to take a 12 month line rental contact with them. I told the woman that I was after the basic package with just the £11.25 line rental but she insisted that the 12 contract applies.

Is this anyone elses experience?

Heinz

Yes. BT changed their T&Cs after other providers (TT in particular) encouraged people to get BT to connect a line and then jump ship immediately.

Your have to laugh though - TT now have TV adverts on which the small print insists on an 18 month contract!

mal79

Heinz wrote: »

Yes. BT changed their T&Cs after other providers (TT in particular) encouraged people to get BT to connect a line and then jump ship immediately.

Your have to laugh though - TT now have TV adverts on which the small print insists on an 18 month contract!

That is a shame for the consumer, though completely understandable from a commercial position. An extra £1.75 per month it is then...

It is pretty rubbish though that BT seem to have a monopoly on the whole reconnection market.* In mine (and most peoples) situation, there is an existing line with number at the property. Surely it should be a matter of switching account just as one would with other utilities? A little move levelling of the playing field required in this market me thinks. :think:

(*I am assuming that I can't go straight to the cheapest provider and start a contract with them?)

Heinz

mal79 wrote: »

(*I am assuming that I can't go straight to the cheapest provider and start a contract with them?)

Yes you can. Most don't want to know though - because it involves them stumping up cash before they get your money.

arc

rang BT today and got a line setup, 18month contract, £12.50 a month (will reduce to £11.25 once i established paperless billing), no installation fee.

cheers

ExTra_2

I got my deal as well, only that stupid openreach didn't turn up on Wed, now I have to wait till 30 Dec for them to come round. I basically yelled at 4 people at BT for wasting my time which wasn't really their fault. Shame they wouldn't put my through to openreach. I am still very annoyed!!!

Maxxx_3

First Time Poster here
okay I've read all this BT topic.
I've recently moved to a new flat,and I need a phone line installed,MY ONLY USE OF THE PHONE LINE WOULD BE BROADBAND,as sadly Virgin Media (which I was with them before and very happy with them; does not cover this area).so if I get this FREE INSTALLATION OFFER from BT,and not make those 10 calls per month what will happen?
I have free call to landlines and O2 numbers from my O2 mobile phone so I don't really need to use landline at all,and I was just wondering how much would I be charged if I don't make those 10 necessary calls from BT??

I've researched during the past week and I'm even more confused now,as money is tight and I desperately require (Unlimited) broadband access..my options are either TalkTalk's phone & broadband (unlimited) which is around £26 per month + Free installation..or BT (around £12 a month line rental) + O2 broadband (£7)..
now the problem with talktalk is I've heared it takes ages (months) for them to install a new line.

can you people advice me which one is better value? I need to have more information on that 10 mandatory calls per month,which numbers count as eligible and how much would I be charged if either I make those 10 calls or not!??

many thanks!:A

espresso

Maxxx wrote: »

First Time Poster here
okay I've read all this BT topic.
I've recently moved to a new flat,and I need a phone line installed,MY ONLY USE OF THE PHONE LINE WOULD BE BROADBAND,as sadly Virgin Media (which I was with them before and very happy with them; does not cover this area).so if I get this FREE INSTALLATION OFFER from BT,and not make those 10 calls per month what will happen?
I have free call to landlines and O2 numbers from my O2 mobile phone so I don't really need to use landline at all,and I was just wondering how much would I be charged if I don't make those 10 necessary calls from BT??

I've researched during the past week and I'm even more confused now,as money is tight and I desperately require (Unlimited) broadband access..my options are either TalkTalk's phone & broadband (unlimited) which is around £26 per month + Free installation..or BT (around £12 a month line rental) + O2 broadband (£7)..
now the problem with talktalk is I've heared it takes ages (months) for them to install a new line.

can you people advice me which one is better value? I need to have more information on that 10 mandatory calls per month,which numbers count as eligible and how much would I be charged if either I make those 10 calls or not!??

many thanks!:A

Read the terms of the offer here.