Bank Charges Financial Hardship Success Stories

rain69

Bank: Barclays

Amount reclaimed: Around £1200

Amount received: £1,179

I applied for my bank charges over one year ago and also applied for financial hardship but quickly received a letter back saying that I was not really in hardship and that my claim was on hold. Then, out of the blue I received a credit to the account with the reference Preston Fishergate Goodwill Gesture and when I rang the bank to query they told me that it was the bank charges.

Fantastic, thanks for the help on this website this has made a big difference!

natweststaffmember

RufCutRus wrote: »

many thanks for this... I found this out today when I rang Natwest for a new hardship form... but surely if a person is in receipt of housing benefit and council tax benefit that this shows that this person does not have enough income to support outgoings hence housing/council tax benefit (ie income is below national average)........ or am I being a little presumcious!!!! again thanks natweststaffmember :money:

Not everybody on benefits gets bank charges, so the one size fits all scenario is not necessary financial hardship.

marie2810

we are in the process of taking the Abbet to court we have been trying to recalim £5002 since july last year they offered us £1957 which they paid in to the account that the charges where outstanding from so actually giving us £82 ( not accepted ) we are in financial hardship as this year i was declared bankrupt and if it was not for reading all the sucsess stories on this forum i would have given up by now !!!

keeping our fingers crossed for the court hearing as Abbey have not responded to the papers so here' hoping for some good luck :j

esmerellda

When were you declared bankrupt, and was the Abbey account part of the estate?

donyoung

called my bank on friday to see if my reclaim was any closer to being delt with ant the guy on the phone told me that all hardship reclaims are on a big spreadsheet like thing on the computers and theres certain days that your case could be looked at , if not it goes back in to the database untill the nxt time your lucky days comes ,

ANYONE HEARD THIS B4????

i thot he was having a laff

Orford

Are you sure you were phoning the bank and not Premium Bonds?:D

annie_cardiff

Anybody out there trying to deal with hsbc ????? Have been rejected under the hardship rules but thinking of trying again. Any advice please !!!!!!

sapphire200l

Put my claim in for financial hardship couple of weeks ago.....received offer letter yesterday ...was claiming 8500 including interest...offered 3276.....will take the offer as I can still claim the rest if court case goes in our favour.....thanks to this website and all the info!

Siltrac

Bank; Natwest
Amount claimed 11,300
Amount offered 10,239

After a long battle, many letters and phone calls I today received an offer from Natwest for 10,239.
A really big thankyou to MSE for the information and template letters.:j

bored_at_home

bank.... hsbc
amount claimed ....£3750 plus interest
amount paid so far..... £400 in march, £425 in april
to be reviewed at monthly intervals.....

dont agree with their staged refund policy under financial hardship, dont agree with them telling me how they expect it to be spent either, but at least theyv stumped up some money which is an awful lot better than a "no"