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Natwest e-isa - delay in creating account?

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Comments

  • meggsy
    meggsy Posts: 741 Forumite
    edited 13 April 2009 at 10:00AM
    meggsy wrote: »
    You could try giving NatWest some feedback, I have ;)

    https://www.natwest.com/secure/global/contact_us/personal_form.asp

    I'm an existing customer and was able to open the e-isa on the 2nd April for 2009/10, and transfer money in when it appeared after about 24 hours,then the paperwork arrived a few days later. I thought isas could only be opened from the 6th onwards :confused:

    I didn't expect to receive a reply from a feedback form, but they did on Easter Sunday evening ! I replied to it and received another email about an hour later. My comments have been passed to their development team and as I gave a link to this forum they will be able to see the problems people have been having ;)
  • Le73Uq86Uv
    Le73Uq86Uv Posts: 336 Forumite
    edited 31 October 2009 at 5:00PM
    Deleted post
    Signature removed club member No1.

    It had no link, It was not to long and I have no idea why.
  • Kavanne
    Kavanne Posts: 5,093 Forumite
    Le73Uq86Uv wrote: »
    Are we allowed links in signatures?

    I thought I read rules only allow some people to have them.
    They're linking to another MSE page, what's wrong with that!?
    Kavanne
    Nuns! Nuns! Reverse!
    'I do my job, do you do yours?'
  • Le73Uq86Uv
    Le73Uq86Uv Posts: 336 Forumite
    edited 31 October 2009 at 5:00PM
    Deleted post
    Signature removed club member No1.

    It had no link, It was not to long and I have no idea why.
  • Kavanne
    Kavanne Posts: 5,093 Forumite
    Le73Uq86Uv wrote: »
    I dont think that is allowed either.
    lol ok if you say so!1
    Kavanne
    Nuns! Nuns! Reverse!
    'I do my job, do you do yours?'
  • DotBevins
    DotBevins Posts: 4 Newbie
    I have had the same problem as Stuartw101. In previous years I have opened ISAs on line with various other institutions and I have told them the amount and the account number I want it to come out of and they have done the rest - even when done on 5th April. I did the same with Nat West on Sat 4th April but I am now told that I had to transfer the money across myself once the ISA was open however, if I do it now, it will count as my 2009-10 allowance. I am sure it did not say this in the application and I am now having a row with them about the fact that I (and my husband and daughter) have lost our 2008-09 allowance.
  • alared
    alared Posts: 4,029 Forumite
    They should follow their own advert and find "a better way"!
This discussion has been closed.
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