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Claim back any unfair bank charges! Article Discussion Area

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  • Yes, I am a Sole Trader. So although it is a personal acct it runs the business.


    it looks like they have charged you business rates on it. In theory they cannot do this on a personal account but you are not supposed to run a business through a personal account either, it looks like they have twigged on. But they should have asked you to open a business account. i would open one anyway as they will be charging you for every transaction personal or business ;)
  • For whoever is out there, a big thankyou for helping, This is a business Sole Trader account. I am not being clear. It is personal in that a Sole Trader is not a company. Can they legally charge a commission on doing business with me as my banker?
  • hi all

    i am in the process of claiming back my bank charges and i would like to know how to proceed.

    the bank have offered me a quarter of what i am looking for i am not excepting this offer and want to know do i write back to the people who have offered me and tell them i am rejecting there offer or do i ignore it or do i go to next stage and fill in the court letter, or is there other options.

    any help greatly apprecieted.

    birky
  • For whoever is out there, a big thankyou for helping, This is a business Sole Trader account. I am not being clear. It is personal in that a Sole Trader is not a company. Can they legally charge a commission on doing business with me as my banker?


    Hi yes they can charge this as it is for a service
  • birky wrote:
    hi all

    i am in the process of claiming back my bank charges and i would like to know how to proceed.

    the bank have offered me a quarter of what i am looking for i am not excepting this offer and want to know do i write back to the people who have offered me and tell them i am rejecting there offer or do i ignore it or do i go to next stage and fill in the court letter, or is there other options.

    any help greatly apprecieted.

    birky

    Part 3 of the step by step guide in Martin's article tells you to refuse and wait for their next move. If they don't offer you a full refund or nearer to what you would want to accept then you can go on to the next stage.


    c.) You will be offered a partial refund (refuse this - the money is legally yours - note we are not claiming for the extra interest incurred on overdrafts - this more than covers their costs, so don't start to feel sorry for them). You will receive a letter offering a full refund next.
  • After taking 4 days to 'process' an on-line funds transfer, Lloyds charged me £35 for returning a DD, as they said payment would have resulted in my exceeding my o/d limit.

    Having complained in writing, they refunded me the fee. They still have not given me any expanation of why on-line transfers take 4 days - I am pushing for a reply.

    However, what I also found that they had also charged me £30 for an Excess O/D fee, even though (with DD returned) teh limit was not exceeded.

    So, beware, you may find that your banks are actually 'fining' you £65 or more for an unpaid DD!

    Users may be interested to know that I have now claimed back 3 years worth of charges.

    I have also, citing the Data Protection Act, requested a copy of the recorded conversation with Lloyds call centre yesterday, where the rep confirmed quite clearly that the return fees and O/D charges were most definitely penalties. 'Common knowledge' is what he said.

    Good ammunition if this ever gets to court...
  • alzeebub
    alzeebub Posts: 222 Forumite
    Our Halifax claim is just getting underway... both I and OH are their customers.

    I contacted them today as they sent 6yrs statements through but they didnt include any kind of reference to exactly what each of the charges were for.

    The chap I spoke to said 'we don't archive the charge letters for more than a year...' I asked him how they'll defend their charges when I take them to court... he said 'erm, it doesnt normally get to court..' I said 'thats because you settle?' ... he paused then said 'yes, thats what Ive heard' :D

    <3 halifax
    "The reasonable man adapts to the world,
    The unreasonable man adapts the world to himself,
    Therefore, all progress depends on the unreasonable man."
  • sallywoo
    sallywoo Posts: 69 Forumite
    hi all just to say i took a walk to the P/O this morning boy would i hate to work in my bank tomorow morning when Mr postman askes for a Lloyds TSB teller to sign for my clam for £4270.46 over 4 years.
    Guess i will have to wate for the reply any guesses???
  • wilf55
    wilf55 Posts: 3,102 Forumite
    my daughter has approx £100 charges they apparently have put a note on her account saying no further refunds after refunding £38 today after a phone call what do i do now...or what should she do now??

    thanks in advance guys
    Save 12k in 2015 member 187. £62.50/6000
  • wilf55 wrote:
    my daughter has approx £100 charges they apparently have put a note on her account saying no further refunds after refunding £38 today after a phone call what do i do now...or what should she do now??

    thanks in advance guys

    Are the £100 charges recent or does she have more charges dating back over the past 6 years (5 years in Scotland) that she can make a claim on?

    Start by reading Martin's article and then follow the links in the article.
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