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bs7 wrote: »
Furthermore, if they do read this - it would be interesting to know why they have taken the view that, despite being aware of people's concerns, they haven't been offering an opt-out with regards to credit cards being stored. And why they've effectively banned customers that have used 'test' credit card details in order to protect their details. That doesn't sound like taking customer service seriously.
MSE_Andrea wrote: »
Play has asked us to give you this statement on its behalf:"Due to the seriousness of some of the allegations on this forum , we would like to reassure our customers that Play.com offers a completely secure shopping environment and that there have been no instances of our internal security being breached. We use sophisticated credit card encryption and no member of the Play.com team can access or view your credit card details. If a customer has experienced unauthorised access on their account this will have been due to that persons login details being exposed either by the account holder or a security breach on their computer. We strongly advise that you do not divulge or write down your passwords and change them on a regular basis. It is also important to make sure that your virus and security software is updated regularly as viruses that log your typing are the most common way of obtaining personal details and passwords. Customer security is taken very seriously at Play.com, and we work closely with banks, credit card providers and ISPs to improve personal security across the entire internet."
bendertherobot wrote: »
I see Play have made the news today. Hundreds of "thank you for your order" emails sent to people who have not.
I'd be checking statements. That's what happened to me when my card got done
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