Play.com Fraud - warning 4 March 2009 at 11:08AM edited 30 November -1 at 1:00AM in Praise, Vent & Warnings 428 replies 121.9K views

nimm1033

i was looking to contact play and i found this number here (say no to 0870)so the - 0845 800 1020 = 028 9092 1724 i haven't tested this yet (its almost 11pm but i will check it in the am and update this post if needs be .
Also: 01534 877595
Fax: 01534 631580
01534 nos are Jersey and may cost more than other 01/02 nos and inclusive mins may not apply.

hope it helps someone else

:beer:

sassygirl_2

Thanks Nimm,
Received an order today so will be ringing to close account tommorrow. Have changed DOB just in case for now.

tracip

I hope i am putting this in the right place!

PLEASE beware of placing any orders on this website myairmax-uk

I was searching the internet for Nike Dunks and came across this website through Ebay. They are (without me knowing), a chinese site that sends fake goods out to their customers. Delivery takes ages, they do not respond to emails and you have no hope of getting a replacement or refund from them.

I paid via Paypal so am waiting on getting my money back

Hope this is of help

chalkysoil

to overtype ( thus remove your own) credit card details on compromised accounts, googlepay etc

JAG wrote: »

Use the test credit card numbers issued by PayPal https://www.paypal.com/en_US/vhelp/paypalmanager_help/credit_card_numbers.htm

took me a while to find this info (my computer has been stolen at DHL depot) thought I'd raise it to the top of the pile.

rachatyl

just thought i'd give my input about play.com. 3 times the same person has tried to hack my account the email address given is [email protected] (Jay) they have tried to take vouchers which automatically go to their email address the first was january for £45, yesterday for £49 and today for £49.99!
after the first time i cancelled card and haven't changed details so they haven't suceeded just as a word of warning be very carefull as i have never given my password out to anyone!!

Mothership

Thanks for the heads up. I was just about to order a few items. I wont bother now, they sound dodgy.

funkymonkey1

Thank you - have changed details.

up-the-baggies

I have had exactly the same, a £45.00 gift voucher on our play account which we didn't order but our bank refused the payment and blocked my bank account because of "known" concerns with play.com they have flagged payments

Now, we have an internet business and are RED HOT when it comes to security, we never ever click on links in emails, we update and run our antivirus and spyware every second day so we just knew it wasn't up
The email used for the fraudlent activity was [email protected]
Phoned play up and they closed my play.com account straight away
I put a message on play.com's facebook page and they phoned me up straight away and were quite open with me about this 'KNOWN' problem and they are working with the police (So they say)
I have lodged a complaint with the Information commissioners office for play using my personal details quite freely and they promise a full investigation, I will also forward them a link to this thread
Play.com should be closed down until they have a safer enviroment for internet shopping and I and others will never ever use them again

sukysue

I don't know that I believe any of you to be honest perhaps I would have if you had been regular users but on the strength of your newbie status I can't .Play have always been excellent when I have used them and I have used them for years now. Apart from that fact, the ppl replying to you have posted so very little it leads me to be suspect that you are 1 and the same person..... my apologies if I have you wrong but it does look suspicious.

up-the-baggies

sukysue wrote: »

I don't know that I believe any of you to be honest perhaps I would have if you had been regular users but on the strength of your newbie status I can't .Play have always been excellent when I have used them and I have used them for years now. Apart from that fact, the ppl replying to you have posted so very little it leads me to be suspect that you are 1 and the same person..... my apologies if I have you wrong but it does look suspicious.

You will just have to take my word for it suky....if you want to pm me I can send you a copy of the email I got from Play.com about my bank stopping the payment
I will also send you a copy of the Information Commissioners Office letter when they send it....I informed them by phone yesterday and they will send me a letter to confirm their investigations....I can even send you the phone number of the chap in play.com security, but I won't do that just yet.
I have an internet business and I am really hot on internet security and I KNOW thay play.com know of this issue which has been going on for over a year
I was just googling play.com fraud and this site came in, that's the only reason I knew about this thread

I have no need to lie or decieve....it's a pity play don't follow the same line, they have known of this problem for ages and I heard that from Play.com themselves !