Read our cookies policy.
up-the-baggies wrote: »
You will just have to take my word for it suky....if you want to pm me I can send you a copy of the email I got from Play.com about my bank stopping the payment
I will also send you a copy of the Information Commissioners Office letter when they send it....I informed them by phone yesterday and they will send me a letter to confirm their investigations....I can even send you the phone number of the chap in play.com security, but I won't do that just yet.
I have an internet business and I am really hot on internet security and I KNOW thay play.com know of this issue which has been going on for over a year
I was just googling play.com fraud and this site came in, that's the only reason I knew about this thread
I have no need to lie or decieve....it's a pity play don't follow the same line, they have known of this problem for ages and I heard that from Play.com themselves !
sukysue wrote: »
I don't know that I believe any of you to be honest perhaps I would have if you had been regular users but on the strength of your newbie status I can't .Play have always been excellent when I have used them and I have used them for years now. Apart from that fact, the ppl replying to you have posted so very little it leads me to be suspect that you are 1 and the same person..... my apologies if I have you wrong but it does look suspicious.
bribrian wrote: »
Well, after finding something at a price i couldn't resist on Play, i went into my account & changed the details back to the proper ones ordered it yesterday & it was dispatched today so i assume payment was taken as well...
This evening i changed my details again to avoid fraud & then get the following ....Dear CustomerThank you for your recent order with www.play.comAt this time we are unable to process your order further as the card details you have entered appear to be incorrect and cannot be verified.Please can you check you account and ensure that the following details have been entered correctly:Credit card numberValid and Expiry datesThree digit security code (this can be found on the signature strip of your credit card)We will then attempt to re-process your original order. You do not need to resubmit your order.Please accept our apologies for any inconvenience caused to you in this matter and thank you for your patience and valued custom.Kind regardsPlay
So..... either the payment hasn't been taken for my order or someone else has tried to order in my name...... (email reply sent!):mad:
(i should have known better!)
poppyolivia wrote: »
can someone help me...I got this email after changing to another card to pay for stuff (about 3 wks ago)...I went into Play and the details seemed ok but i redid them then they sent stuff the next morning....
do I need to anything or is this legit?
Essential Money | Who & Where are you? | Work & Benefits | Household and travel | Shopping & Freebies | About MSE | The MoneySavers Arms | Covid-19 & Coronavirus Support