The all new dooyoo help thread reloaded!

Miss--Kettle

After a lot of back and forth emails with dooyoo, I have been told the following: a member made a complaint that I was being unfair to her (this was for a "useful" rating) and that there are other people using the same IP address as me, one of whom was previously blocked. I explained to dooyoo, before I even started writing reviews I think, that I live in a student houseshare with five adults, at least two of whom use dooyoo. All of us use the same computer and/or laptop as we all share one of each. Having spoken to my housemates I have found that one of them was blocked as well after he rated a member (a different one to the one I rated "useful") "somewhat useful". The member then started sending nasty pms to him threatening him that other members had reported him for the rating and not to rate her reviews anymore. She also ordered him to start writing reviews aparrently (he hadn't started writing any at the time), presumedly so she could revenge rate. He then (stupidly) carried on rating her reviews (he is stubborn and didn't take kindly to being spoke to like that I guess). Needless to say he was kicked off the site. Now I appreciate that he acted inappropriately (and by the sounds of it so did she), but I don't see what I did wrong? I rated an entirely different member as "useful". Am I allowed to name this person or is that not allowed?

Fiver29

Miss K, you should remind Dooyoo that not only do people use shared IP addresses but some companies (AOL being the prime example) give the same IP address to huge chunks of people. That reasoning from Dooyoo is pathetic and TBH quite typical of how they are scared of upsetting certain Click Cliques.

cheap_charlie

Miss--Kettle wrote: »

After a lot of back and forth emails with dooyoo, I have been told the following: a member made a complaint that I was being unfair to her (this was for a "useful" rating) and that there are other people using the same IP address as me, one of whom was previously blocked. I explained to dooyoo, before I even started writing reviews I think, that I live in a student houseshare with five adults, at least two of whom use dooyoo. All of us use the same computer and/or laptop as we all share one of each. Having spoken to my housemates I have found that one of them was blocked as well after he rated a member (a different one to the one I rated "useful") "somewhat useful". The member then started sending nasty pms to him threatening him that other members had reported him for the rating and not to rate her reviews anymore. She also ordered him to start writing reviews aparrently (he hadn't started writing any at the time), presumedly so she could revenge rate. He then (stupidly) carried on rating her reviews (he is stubborn and didn't take kindly to being spoke to like that I guess). Needless to say he was kicked off the site. Now I appreciate that he acted inappropriately (and by the sounds of it so did she), but I don't see what I did wrong? I rated an entirely different member as "useful". Am I allowed to name this person or is that not allowed?

I don't know if it is "allowed" to name a person on this forum but I would strongly advise against it. This is an open forum and the person could see it, join and start a slanging match and this thread isn't the place for that really.

Is there any chance your flatmate had access to your account and was targetting a member using it? I find it very difficult to see why dooyoo would suspend you for only rating one review by a member - are you sure you or someone else in your household didn't rate any more?

Camp_Freddy

Fiver29 wrote: »

There are a certain group of long term users that complain to Dooyoo about every rating they get that's not VU. So contact Dooyoo and tell them that U is not a bad rating and was your honest opinion.

There are certain group of more recent members that are doing exactly the same thing. It's not restricted to any one group of people. Some people take ratings as they should and others whine incessently about "revenge rates".

Miss--Kettle

The person my housemate was having conflict with is a totally different member. He does not have access to my account. I have emailed dooyoo repeatedly asking for a more thorough explanation but I keep getting fobbed off. The question I keep specifically asking is "how is rating someone "useful" being unfair? "Useful" is a good rating" and all i keep getting back is very vague replies of "we have had a discussion" and "we are convinced unfair play is going on here" but they won't explain how the "useful" rating is unfair, they just keep going on and on about the IP sharing. Another of my housemates is now afraid to use dooyoo at all in case she gets blocked over nothing as well and loses all the miles she has earned. This all seems pretty bad to me. I won't post the name of either the person myself or my housemate has had trouble with like somebody advised but if anybody wants to know so they can avoid them maybe they could pm me or something? Would that be better? I just don't want anyone else to experience this.

lilmiss1982

To me useful is certainly not a bad rating. I have mostly VU and a few U over 16 reviews and sadly 1 SU which I can't really understand why when of the 13 review rates 11 were very useful 1 was useful and the other is somewhat useful. I know its petty but i've got 357 VU 25 U and this 1 stupid SU. Its bugs we when the reader who gave it only really rights useful review they are nothing special. I could understand if it was someone with 50 crowd review who maybe didn't think it made the grade.

jo_b_2

Miss--Kettle wrote: »

Hello I'm new here and at a loss at what to do. I very recently joined dooyoo (I only managed to write one review), but have been suspended for what I see as an unfair reason. I am being absolutely honest here ok, all I did was rate one members review as "useful" (no not "not useful" or even "somewhat useful"), and left a comment saying I had found her review hard to read (it was very long, but it didn't make sense. I said that over using metaphors shouldn't be confused with "detail", and that using punctuation would help it to make more sense). The next thing I know I get an e-mail telling me my account had been suspended for rating unfairly! I could understand it more if it had been a low raating, but suspended for rating a review "useful"?????? Do I have to rate all reviews as very useful even when they make no sense to avoid this? Any help would be appreciated.

I suspect it's sharing the same computer as a previously banned user that has caused the complication for you. It does seem coincidental as far as Dooyoo are concerned and I would also be suspicious that two completely seperate individuals just happen to access the same computer and both just happen to have issues with members around ratings. (I'm not condoning Dooyoo's or the member's actions, by the way, just explaining that I can understand why they have closed your account.)

If you do manage to reinstate your account, would you be able to access a computer at uni or something to avoid the same issue happening again? (And I would avoid rating that particular member!)

brooke3

lilmiss1982 wrote: »

To me useful is certainly not a bad rating. I have mostly VU and a few U over 16 reviews and sadly 1 SU which I can't really understand why when of the 13 review rates 11 were very useful 1 was useful and the other is somewhat useful. I know its petty but i've got 357 VU 25 U and this 1 stupid SU. Its bugs we when the reader who gave it only really rights useful review they are nothing special. I could understand if it was someone with 50 crowd review who maybe didn't think it made the grade.

Just because you think their reviews are only U doesn't mean that your reviews are necessarily good. That person most likely thought your review was only SU and chances are was the only person to rate honestly. People over rate on dooyoo.

Camp_Freddy

Any considered, honest rating is a good rating. There shouldn't be anything called a "bad rating" unless you're revenge rating, speed clicking or anything like that.

Honest rating by members should be driving this site forward, creating good reviews that non-members can trust, creating a sense of trust in the site and meaning people will return time and again for information.

elliemoo

I have quite a large number of miles accumulated, none due to expire, however sometimes I notice the total number of miles reduces, not by very much maybe 15, 30 or 45. Is this usual?