NatWest - Trusteer Rapport

menhim_2

Hi

NatWest are giving away a small online security progamme, Trusteer Rapport, which can be downloaded from

http://www.natwest.com/global/security/security-centre/security-advice/protect-yourself/computer/rapport.ashx?DCMP=ILC-PL1TrustCBnr#tabs=section1

Further details available

http://www.trusteer.com/

This is extra protection that runs along side your normal anti-virus software. Downloading this from NatWest and it has already been set up for NatWest website but can apparently be configured for all other banking websites as well.

I havent actually tried to do it yet and was wondering if anyone else has used it.

Apologies if this has been posted elsewhere but I couldnt find any details when I did a search.

HTH

sweetiepie2121

Have downloaded the product sounds great.
Nice piece of mind when I shop online.

Thanks

phew

Just came across this 'rapport' thing with NatWest when I logged in.

The install licence looks a BIT scary though?

Does this make me more 'safe' or make me MORE 'responsible' for any potential hacking to my account?

If I don't install it I am responsible for any problems?

Do I accept or not to install this?

...a couple of bits that concern me:

Thanks.

CONTENT. Licensor disclaims any responsibility or liability for any information, content, communications and/or services received, transmitted or monitored via the Software, including without limitation, their accuracy, completeness and your failure to store or to transmit such content.

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Full 'License Agreement' :

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CONTENT. Licensor disclaims any responsibility or liability for any information, content, communications and/or services received, transmitted or monitored via the Software, including without limitation, their accuracy, completeness and your failure to store or to transmit such content.
PRIVACY. You agree that Licensor may use the email and name that you provided Licensor solely for the purpose of providing you with applicable support services, under the terms set forth in our Privacy Policy available at: www.trusteer.com. you further acknowledge that your email and name may be transferred outside the European Economic Area, however, such shall not be shared with third parties other than as expressly provided for in Licensor’s Privacy Policy.
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Privacy Statement and Legal Disclaimer

Privacy Statement for Trusteer, Ltd.
Trusteer, Ltd. ("Trusteer") is keen to protect your privacy as you make use of our website and other services we supply from time to time. We encourage you to read this Privacy Statement to learn of our practices regarding user information and to acknowledge some issues associated with the use of our website and service. This Privacy Statement may change from time to time so please check back periodically. If you are not comfortable with all of the provisions of this Privacy Statement, please do not use Trusteer.

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If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can send an email to [EMAIL="support@trusteer.com"]support@trusteer.com[/EMAIL]

G_M

There's more info here and here.

Nice piece of mind when I shop online.

Not sure it works with online shopping.

Out of interest what do you do with the rest of your mind while shopping? Wish I could multi-task.......

Annie12_2

I am writing this because I am ANGRY. I downloaded the Rapport Security Programme from the Nat West site in the middle of December. Shortly afterwards I was experiencing serious problems with my computer but didn't link the two. When I switched the machine on my modem would crash and it would take around 2 HOURS for the machine to function at all. I am not an expert in technology and put it down to the bad weather (unbelievable I know if you are a technical expert!). I suffered all over Christmas and today I decided I must contact Virgin Cable to ask them what to do when it suddenly popped into my mind that if I removed this program it might sort out my problem. It has. I have suffered so much. I am struggling with life and this has caused me real problems and upset. How dare Nat West do this. You cannot trust anyone at all any more. I hope this may help someone else.
Anne

VanCrack

"I suffered all over Christmas", "I have suffered so much".

Get a grip, you were having a few minor PC problems.

Squish_21

Ive downloaded it. Pain free.

Just shows on your tool bar during login.

diy1950

I was offered this by Alliance& Leicester and downloaded it beginning of December. Really easy to download and have not noticed any adverse effects on pc.
Can click to protect other sites too, so I use it whenever shopping online.
Any extra protection must be a good thing.

vaporate

I downloaded it and it was a waste of MB space.

I have Norton 360 which practically alerts me of the correct/phishing website anyway.

If you want peace of mind, just buy Norton 360. Had it for 2 years now and it hasn't let me down, yet.

flyingscotno1

vaporate wrote: »

I downloaded it and it was a waste of MB space.

I have Norton 360 which practically alerts me of the correct/phishing website anyway.

If you want piece of mind, just buy Norton 360. Had it for 2 years now and it hasn't let me down, yet.

Or use that and other free programs to save paying Norton. Money Saving after all!;)

Dave_save

vaporate wrote: »

I downloaded it and it was a waste of MB space.

I have Norton 360 which practically alerts me of the correct/phishing website anyway.

If you want piece of mind, just buy Norton 360. Had it for 2 years now and it hasn't let me down, yet.

Norton 360 isn't foolproof. I've known it to allow clicking on phishing websites within scam e-mails, so beware. I downloaded the Trusteer programme via A&L and the difference here is that it lets YOU decide which websites you vist regularly, so you can add as you wish. I've had no problems at all.