mrs thickett needs help

macman

Carry on with other instructions as advised by aliEnRIK then.

symikins

aliEnRIK wrote: »

You have 'INCREDIMAIL' running
I assume you use it?

Im under the impression its fairly dodgy

lve been trying to get rid of it for ages :mad: every time l try to go on line a dialogue box comes up saying % still running l ok that then another box says saving it to install later l ok that cos lm fed up looking at it just so l can get on internet but lve tried to delete in prgs but it keeps coming bk .... this was going to be my nxt question for some one .... and no .. lve never used it
its a bit like the grim reaper.. always lurking in the background but u can,t get rid !!!
but im sure u know how

symikins

aliEnRIK wrote: »

FIX these using HIJACK ~
O9 - Extra button: Sky - !!08E730A4-FB02-45BD-A900-01E4AD8016F6} - http://www.sky.com (file missing)
O17 - HKLM\System\CCS\Services\Tcpip\..\!!6C9B2989-E21A-45A5-830F-1C0BB7461B3A}: NameServer = 192.168.0.1
O20 - Winlogon Notify: !SASWinLogon - C:\My Music\SASWINLO.dll

so l go back on hijack and fix the above yes ??

then l have to run anti malware and super anti spy AGAIN ???

sunshine54

yes fix the probs in hijack. you don't need to run the malaware and antispy again today.

symikins

macman wrote: »

She's already run MalwareBytes and Superantispyware, see earlier posts. At least I think she has, I'm a little confused now (and suspect I'm not the only one).
What about this e-Mule program that she posted the log from earlier? We've had sheep and goats in this thread, now it seems the donkeys have arrived too...

yYOU HAVE A PROBLEM WITH EE- HAW THEN ???

ok... now your taking the p**s:D

yes i "HAVE" eventually run anti-malware.. and super-anti-spy as for e- mule. mmmm...l went into the wrong download sorry s**t happens .... quite often if lm involved

your all great a tech stuff.. but l bet l could cook and garden you under the table :rotfl: :rotfl:

lve always wanted to run a small-holding in the country.. a few eggs .. goats milk .. leg o lamb at easter [ come on humour me ]

so l take it after lve fixed the ones on hi jack l dont have to run the above progs again ???

aliEnRIK

Did you run FULL Scans for both Malwarebytes and SAS?

if not then please update them and do so

EMule is a dodgy downloading program and will more than likely be one of the causes of your problems

Download REVO UNINSTALLER (Make sure you click 'DOWNLOAD NOW')
http://www.download.com/Revo-Uninstaller/3000-2096_4-10687648.html
Use REVO to force uninstall the 'incredimail' program

symikins

sunshine54 wrote: »

yes fix the probs in hijack. you don't need to run the malaware and antispy again today.

ok just fixed probs in hi jack
thanks xx

macman

If I suggest that at the end of this we throw CCleaner into the mix too will everybody scream?

sunshine54

:rolleyes: macman you have the patience of a saint. ccleaner is a good idea but tommorrow eh

macman

And there was me thinking we'd sort this one easy in 20 posts...