mrs thickett needs help

symikins

can i just ask shall l go back to before we done anything to my c\omp or go bkto last night b/4 l triedto get rid of incredimail

symikins

sunshine54 wrote: »

try a system restore to the last saved point when you were online.

1.
Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore.
2.
On the Welcome screen, click Restore my computer to an earlier time, and then click Next.
3.
On the Select a Restore Point page, select the date from the calendar that shows the point you'd like to restore to, and then click Next.
4.
On the Confirm Restore Point Selection page, verify that the correct restore point is chosen, and then close any open programs.
5.
Click Next if you are ready to proceed or click Back to change the restore point.
6.
The computer will shut down automatically and reboot. On reboot, you'll see the Restoration Complete page, and then click OK.

This won't be easy from across the road, all you uninstalled was incredimail yes? The above is reversible.

just thought l did uninstall mcafee earlier yesterday as advised but that was long b4 l started on incredimai and everything was still finel

macman

Ideally to just before you tried to remove incredimail. Everything else you have done was beneficial. Depends how many Sys Restore points have been created, it will show you the options as dates. As RIK said, this is reversible.
Think of it like a TARDIS for PC's.

symikins

macman wrote: »

I think 'system rebuild' might be better. Can't someone go round and do a reinstall for her? We're up to post 100 and it might be quicker that way...I've got holidays booked for May...
On a serious note, can someone advise what incredimail is and what it has done to Explorer?
Does Mrs Thickett maybe already have another web browser already installed (one that she doesn't use)?
With all this carp on it I bet you Sys Restore is disabled.

dont think l do have another web browser lve only ever used google but will check on all progs to see, mind you if l have and didnt realise it would it show on the log l posted of whats on my comp

symikins

macman wrote: »

Ideally to just before you tried to remove incredimail. Everything else you have done was beneficial. Depends how many Sys Restore points have been created, it will show you the options as dates. As RIK said, this is reversible.
Think of it like a TARDIS for PC's.

ok thanks will try that

as sis does not have a printer:rolleyes: l will write allthe restore instructions down
and will run home and try it

sis is up the village getting some wine so if this none of this works guess what plan B is

thanks for all this x

macman

Google is not a web browser (well unless it is called Chrome), it's a web search site.
What you are looking for is a web browser called Firefox, it is made by a company called Mozilla.
Most likely if you have it it will be on an icon on your desktop.
PS: I'm with you on plan B, anyone else agree?

symikins

sunshine54 wrote: »

try a system restore to the last saved point when you were online.

1.
Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore.
2.
On the Welcome screen, click Restore my computer to an earlier time, and then click Next.
3.
On the Select a Restore Point page, select the date from the calendar that shows the point you'd like to restore to, and then click Next.
4.
On the Confirm Restore Point Selection page, verify that the correct restore point is chosen, and then close any open programs.
5.
Click Next if you are ready to proceed or click Back to change the restore point.
6.
The computer will shut down automatically and reboot. On reboot, you'll see the Restoration Complete page, and then click OK.

This won't be easy from across the road, all you uninstalled was incredimail yes? The above is reversible.

thank you sunshine youve all been brill xx

symikins

macman wrote: »

Google is not a web browser (well unless it is called Chrome), it's a web search site.
What you are looking for is a web browser called Firefox, it is made by a company called Mozilla.
Most likely if you have it it will be on an icon on your desktop.

oops wrong again!!
in that case dont think l have but will still check all l can

penrhyn

Incredimail is a 'fun' email programme with fancy fonts backgrounds and emoticons.


I used to use it but grew out of it, it is difficult to remove all traces.

http://www.incredimail.com/english/help/im/uninstall_incredimail.html

symikins

penrhyn wrote: »

Incredimail is a 'fun' email programme with fancy fonts backgrounds and emoticons.


I used to use it but grew out of it, it is difficult to remove all traces.

http://www.incredimail.com/english/help/im/uninstall_incredimail.html

the only reason l dowloaded it in the first place was that someone at work used the emoticons on their emails to us

thought it was a good idea at the time :rolleyes: