mrs thickett needs help

aliEnRIK

my bad ~ wasnt thinking straight

youll have to download the EXE file onto your sisters comp and either burn it to disc or put on a USB drive or whatever

Then install it on your machine

aliEnRIK

Do you still have the OPERATING DISC

If so your going to (probably) need to runa REPAIR with it

macman

I think 'system rebuild' might be better. Can't someone go round and do a reinstall for her? We're up to post 100 and it might be quicker that way...I've got holidays booked for May...
On a serious note, can someone advise what incredimail is and what it has done to Explorer?
Does Mrs Thickett maybe already have another web browser already installed (one that she doesn't use)?
With all this carp on it I bet you Sys Restore is disabled.

symikins

aliEnRIK wrote: »

my bad ~ wasnt thinking straight

youll have to download the EXE file onto your sisters comp and either burn it to disc or put on a USB drive or whatever

Then install it on your machine[/quote


your not going to like this but cannot use the tray [very tec arnt l ] yhat the cdrom goes in as its broken and cant open it

dont understand usb drive ??? what other options do l have if any

symikins

macman wrote: »

I think 'system rebuild' might be better. Can't someone go round and do a reinstall for her? We're up to post 100 and it might be quicker that way...I've got holidays booked for May...
On a serious note, can someone advise what incredimail is and what it has done to Explorer?
Does Mrs Thickett maybe already have another web browser already installed (one that she doesn't use)?
With all this carp on it I bet you Sys Restore is disabled.

not a prob l can ring you on holiday :rotfl: :rotfl:

symikins

macman wrote: »

I think 'system rebuild' might be better. Can't someone go round and do a reinstall for her? We're up to post 100 and it might be quicker that way...I've got holidays booked for May...
On a serious note, can someone advise what incredimail is and what it has done to Explorer?
Does Mrs Thickett maybe already have another web browser already installed (one that she doesn't use)?
With all this carp on it I bet you Sys Restore is disabled.

not a prob l can ring you on holiday :rotfl: :rotfl:

need to pop out as my dog is chewing my leg for a walk
i will understand if u never speak to me again

aliEnRIK

symikins wrote: »

aliEnRIK wrote: »

my bad ~ wasnt thinking straight

youll have to download the EXE file onto your sisters comp and either burn it to disc or put on a USB drive or whatever

Then install it on your machine[/quote


your not going to like this but cannot use the tray [very tec arnt l ] yhat the cdrom goes in as its broken and cant open it

dont understand usb drive ??? what other options do l have if any

oh no

I doubt this would work but give it a go anyways
Reset internet explorer ~
http://support.microsoft.com/kb/923737

If that doesnt work then try a SYSTEM RESTORE

If ive broken your computer I apologise. Didnt expect Incredimail to be such a nasty thing to get rid of

sunshine54

try a system restore to the last saved point when you were online.

1.
Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore.
2.
On the Welcome screen, click Restore my computer to an earlier time, and then click Next.
3.
On the Select a Restore Point page, select the date from the calendar that shows the point you'd like to restore to, and then click Next.
4.
On the Confirm Restore Point Selection page, verify that the correct restore point is chosen, and then close any open programs.
5.
Click Next if you are ready to proceed or click Back to change the restore point.
6.
The computer will shut down automatically and reboot. On reboot, you'll see the Restoration Complete page, and then click OK.

This won't be easy from across the road, all you uninstalled was incredimail yes? The above is reversible.

macman

Yes, give Sys Restore a try.
USB drive=flash drive=memory stick=pen drive. Know what we mean?

symikins

aliEnRIK wrote: »

symikins wrote: »

oh no

I doubt this would work but give it a go anyways
Reset internet explorer ~
http://support.microsoft.com/kb/923737

If that doesnt work then try a SYSTEM RESTORE

If ive broken your computer I apologise. Didnt expect Incredimail to be such a nasty thing to get rid of

please dont apologize whatever happens ,ive been and still am VERY grateful for all the help
will go over home now and try the above then if no go will try restore

if it works ill soon let you know