The truth about Ryanair

colmil

I remember BMI Baby abandoning passengers in France due to go to Edinburgh about 18 months ago, I won't fly with them either because of that incident.

I still trust Easyjet, lets hope there are no skeletons in their cupboard!

MrSmartprice

impy78 wrote:

I wouldn't line someone's pocket who so publicly discriminated against disabled people.

I wouldn't use them again after watching tonight's programme.

It seems that they just discriminate against people!

jetboy

The stories do exist in Ryanair. Dispatches just didn't find them. The Captain's attitude was not representative of what you would generally find in other operators, including the other low cost ones but does reflect the real underlying threat of diciplinary or dismissal by management. The fatigue issue is real exists in a great many of the world's airlines today.

irishspur

Flown with Ryanair loads of times, great service and always on time, why are people concerned, as long as pilots are awake and not drunk everything is ok, does it matter if ticket guy on trains is poorly trained? does it hell, passengers needs? who cares £30 to major european cities, what do people expect!

tipsychick

I couldn't really understand what the fuss was about having watched this. In fact I was surprised it wasn't a hell of a lot worse!

We all know this about low cost airlines. It seems to be just a bit better when flying long haul, i.e. the plane actually looks like someone has been through with a hoover. If you employ a bunch of kids (and that's what they are) working on just above minimum wage, what do you expect? As far as passenger security is concerned, you've put your hand luggage/self through airport security already by the time you get to board, the staff are mostly just checking you're on the right flight. If someone has planted a bomb, gun, etc. I think it is more likely to be in checked-in luggage or smuggled onto the plane by cleaners (of which there were none!), etc. Wasn't too impressed by the lack of identity checks for cabin staff but would imagine it's not that different whether it's short or long haul.

No airline wants to give you free grub, accommodation, transfers, or anything else if there's a delay or cancellation. Know you're rights and enforce them early on!

A week before Xmas it cost me over £170.00 to get from Bath to London by train. The train was its usual filthy self, stunk of urine/vomit from people coming back from the office Xmas parties the night before, no edible food for sale, staff were beyond belief rude, there were no security checks and it cost a fortune!

I'm still going to be travelling Ryanair or Sleazyjet at a push if I want a cheap weekend/week away in Europe and won't imagine tonight's programme will make one iota of difference to Ryanair or any of them!

ManAtHome

Right on TipsyChick (and all that..) - never flown with Easyjet or Ryanair, but if I was paying 2p (plus tax) I wouldn't be really be expecting BA Business Class.. If you really want to pay arms+legs to fly - your choice.. (wouldn't expect things to be that much better anyway).

fifo_2

I agree with tipsychick

I felt sorry for the girls, getting paid £14 a flight to look after 100 passengers, some of whom are inevitably going to be "trouble" (no doubt there is always one who expects to be treated like royalty ) .... and not getting paid while the plane is delayed on the ground.

But I don't have any sympathy for Ryanair passengers in 2006. It's been going 20 years.

You get what you pay for. There is no such thing as a free lunch. Or a free drink on a Ryaniar flight.

Surely there cannot be anyone in Britain who has not seen one of the Ryanair "horror stories" that regularly feature in the papers on or TV ? And they seen the ads offering a flight for 1p.

Everybody knows what can go happen. That's the chance you take. You pays your money and takes your choice ?

From BSE, to your local shop closing down, consumers wanting "cheaper" and "cheaper" are often a major contributor to the end results, then can't see it ... and still want it both ways

tipsychick

Have done the whole business class thing in the past and I didn't enjoy it anywhere near as much when I was parting with coin of the realm for it! Great on expenses/generous companion!

It's as cheap as chips. You knew what you were letting yourself in for when you booked. As long as the pilot doesn't !!!! up the take off/landing, pretty much anything else is extra. Afterall, you're not paying for it. Pilots/cabin staff get tired or "fatigued" as that seems more acceptable (as long as you're not on their flight!) Would mention that train drivers, doctors and many other responsible people also find themselves "fatigued" and frankly they often charge you a lot more for it!

tipsychick

We crossed fifo, although you were much more eloquent (or less fatigued!)

ynot2005

looks like dispatches have been naughty and printing adverts in the media showing ryanair aircraft which were not actually ryanair planes

infact after 4 months of investigation they only came up with staff moaning and a lack of real security checks on cabin crew, all the checks in the world will not stop someone determined to cause problems...as any member of the public could cause problems on a flight if they wanted too

imagine having a hiiden camera and microphone four months with the brief to expose ryanair...and that is the outcome, a poor effort by the undercover reporters

they missed the big story...flight saftey...and trying to connect free flights and gambling with your life on unsafe flights...it didnt happen did it dispatches

nor did they talk to any customers...why not?, we know why because the customers are delighted with the service and the price they get

as someone else said there must be some real good stories about ryanair perhaps shocking ones...but the reporters failed , and i suspect most viewers were left thinking is that it!