Ryanair - Comments & Feedback Thread

omelette451

jammin wrote: »

What's ambitious about "promotional fares" is, Ryanair label their fares as, "Regular Fare", "NO TAXES", "NO FEES", and I'm sure I've seen "FREE FLIGHTS" as a description before now.

So, with the obvious exception of "Regular Fare", which of the above constitutes a "promotional fare"?

I'd say all of them (I'd like to see them say they're not a 'promotion'!), but obviously where Ryanair is concerned anything is possible.

jammin_2

omelette451 wrote: »

I'd say all of them (I'd like to see them say they're not a 'promotion'!), but obviously where Ryanair is concerned anything is possible.

Well that's it, exactly. It creates a grey area. O'Leary can claim that "FREE FLIGHTS" is a promotional fare, but "NO TAXES" is not a promotional fare. While that would seem unreasonable to you and I, this is Ryanair, as you say!

jayok

Looks like everybody who flies with Ryanair from October will need a passport / National ID card. No more using my photo driving licence

Altarf

Steve_xx wrote: »

The reason that TMCGAR is annoyed will be because he/she was not presented with the full gamut of charges from the off.

And to repeat myself, despite their disgust with the way Ryanair's website operated, when presented with a clear and unambiguous final price, they still decided to buy.

omelette451

jayok wrote: »

Looks like everybody who flies with Ryanair from October will need a passport / National ID card. No more using my photo driving licence

Nothing wrong with that. It always amazes me how many people think a driving licence is ok to travel overseas "because it's ok for Belfast/Scotland"...
The simpler the rules on ID, the less chance there is for idiots not to understand what's going on and hold the plane up for the rest of us.

*Al*

Hi - I hope someone can help me here. I'm going to Oslo with Ryanair on Thursday and when I booked, I was only taking one piece of hand luggage so didn't pay for a check-in bag or airport check-in. Now I want to change my booking so that I can bring a bag back from Oslo - i.e. on the return leg only. When I was at Stansted last week, I asked a Ryanair employee how to do it and she told me that I could add the bag, up to 24 hours before I leave, for a minimal cost. But, when I tried to change the booking online, it seems that I can't select the return leg only, and once the debit card and airport check-in costs are added, that's another £60+,

So - does anyone know how I can add the bag for one leg of the journey only? I've read that it might be cheaper just to turn up at Oslo airport with the bag and pay something like £19 in cash to check it in.

Please - can someone help? :beer:

omelette451

*Al* wrote: »

So - does anyone know how I can add the bag for one leg of the journey only? I've read that it might be cheaper just to turn up at Oslo airport with the bag and pay something like £19 in cash to check it in.

I'm not sure how you can book online for just one sector (perhaps try it after you've already flown the outbound bit?) but I do know you can definitely just turn up at the airport and pay there. It will be the local currency equivalent of €20.

fifeken

I did this just last night for a flight today! As omelette451 suggests, you have to do it after you've flown the outbound sector. You'll just be charged for one leg and one check in fee. Take care how you pay as it seemed to me I was going to be hit with cc charges even though they had been incurred on the original booking which I was surprised at.

lijaloo

I was interested to read about the forthcoming charge for online check in. I guess we should have seen it coming. First came free priority boarding for checking in online, then came the charge for priority boarding on line. Something to do with making it fairer for families who couldn't use online check in but had to pay for priority boarding when checking in at the airport. Now we we have to pay for online check in unless it is a promotional fare. Maybe that's just it - a promotional fare will be one where the full fare and taxes are charged but by including "free online check in" that constitutes a promotion. The next charge to be introduced will be for electron card
As a special offer to Visa Electron card holders, Ryanair, for a limited period only, will not apply a Debit Card charge.
Michael O'Leary wins all round

alanrowell

passports and national ID cards will be the only accepted forms of photo ID on Ryanair flights.

http://www.ryanair.com/site/EN/news.php?yr=09&month=mar&story=gen-en-100309

Also from 1st May 2009. In order to dissuade passengers from using airport check-in desks, the fee for airport check-in will double to £20/€20 per person/per flight at the time of booking.

And The web check-in fee of £5/€5 per person, per flight will apply to all new bookings (except promotional fares)