Sar Letter

amersall

Hi dilus,can you help at all with this please?.

https://forums.moneysavingexpert.com/discussion/3794353
Ta in advance x.

dilus

amersall wrote: »

Hi dilus,can you help at all with this please?.

https://forums.moneysavingexpert.com/discussion/3794353
Ta in advance x.

I have tried but not sure it will get a result, only thing I can think of

amersall

dilus wrote: »

I have tried but not sure it will get a result, only thing I can think of

Cheers u r a star x.

suitable69

RBS have just sent me my SAR and it only had my MINT statements but not any other stuff from past credit cards (RBS, TESCO etc).
Would I have to send off for them individually?
Are they supposed to send back the items you sent to prove your identity?
Also before I forget again should they of sent me a copy of my credit agreement for my MINT card?

Thanks

amersall

You only need the card number and reasons for mis sell to put a claim in,they have sent you statements this should show ppi,so you could put a claim into mint.

You need to contact RBS and tell them your SAR did not include info on the other items.

suitable69

Yep PPI was on my MINT account so im preparing my claim.
Thanks I emailed them and got a response saying they will contact the department, the person is quite good he has helped me out a lot with the DSAR departments awkwardness over the last month.
On a different note I was taken back by the shabby envelope they sent me my statements in, not even recorded delivery lol

madmartha

Hi can I ask who who make cheque payable to if you are sending an SAR? Also is it best to send a postal order or cheque?

thanks

amersall

I believe it is the bank that you want you want the info from.
Either would be fine,but i would use a cheque.

madmartha

thank you for the information. Answer seems so obvious now thinking about it!

thanks

amersall

You are welcome x.