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Lloyds just get worse with the hard sell
Comments
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And for the people that don't use the web?
Look, you just don't get it, do you.
The money that is banked at a bank, belongs to the customer, not the bank.
How the customer chooses to manage that money is no business of the bank, it is the customers responsibilty.
I have posted a link futher up this page that demonstrates fully how the banks work and the real contempt that they show for their customers.
It ain't your money...end of.0 -
Look, you just don't get it, do you.
The money that is banked at a bank, belongs to the customer, not the bank.
How the customer chooses to manage that money is no business of the bank, it is the customers responsibilty.
I have posted a link futher up this page that demonstrates fully how the banks work and the real contempt that they show for their customers.
It ain't your money...end of.
We all know that not all customers can manage their money and thats why they get charges and then they blame the bank for not helping them, had they listened to the bank in the first place (ie when they were near to their o/d limit and bank suggested a review) Then they could have been helped before destroying their credit ratings and being beyond help.
And if they have a large o/draft and are not in credit then i think you'll find that money belongs to the bank .....0 -
We all know that not all customers can manage their money and thats why they get charges and then they blame the bank for not helping them, had they listened to the bank in the first place (ie when they were near to their o/d limit and bank suggested a review) Then they could have been helped before destroying their credit ratings and being beyond help.
It isn't the banks business to run the affairs of customers, end of.0 -
Well if you have savings in an account which may not be the best for you then have you ever considered actually listening to see if it would be beneficial to you?? At natwest there is 2/3 old savings accounts which are not available to new customers and the rates are set at 0.1% but people still refuse to listen when you tell them that better options are available
The only savings I have with my bank are the highest rates they offer, in regular saver accounts. I wouldn't mind if they were actually providing me with a benefit - but they never are. I'd just like my preferences to be reflected - I've said I'm not interested as I have better products elsewhere.
From looking at the NatWest savings rates, the best advice for the customer would be to save with another institution which pays decent rates!0 -
The only savings I have with my bank are the highest rates they offer, in regular saver accounts. I wouldn't mind if they were actually providing me with a benefit - but they never are. I'd just like my preferences to be reflected - I've said I'm not interested as I have better products elsewhere.
From looking at the NatWest savings rates, the best advice for the customer would be to save with another institution which pays decent rates!
I think you'll find that internet savings rates are better than branch based ones so you don't have the best rates they offer then.0 -
Well if you have savings in an account which may not be the best for you then have you ever considered actually listening to see if it would be beneficial to you??
Yes, I have. I have had previous Lloyds "reviews" which have resulted in me opening 2 online savings accounts. Within a month of opening, in both cases, the rate has been cut drastically, followed by the announcement of a 'new' saver - which coincidentally, had the same rate as the one I had just opened. I know they all do it, but I was daft to even consider a savings account with Lloyds as their rates have always been dire!0 -
Yes, I have. I have had previous Lloyds "reviews" which have resulted in me opening 2 online savings accounts. Within a month of opening, in both cases, the rate has been cut drastically, followed by the announcement of a 'new' saver - which coincidentally, had the same rate as the one I had just opened. I know they all do it, but I was daft to even consider a savings account with Lloyds as their rates have always been dire!
surely the online accounts have better rates so if you still have large sums in a branch based account be it current/savings then they may suggest you put some more into internet savings accts0
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