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URGENT Free £100 Loophole discussion: MoneySavingExpert.com discussion

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  • They opened my account on 3/2 deposited £100 in Feb and March. Phoned end of March sd £100 would be paid in April not received phoned today left holding for 30 mins then promised a call back - NOTHING.

    I called and was advised if I qualify I will get the £100 by close of business tommorrow I won't hold my breath!!!

    Does anyone know the Chief Execs name and address??

    Thanks Julie
  • Just returned from holiday to discover that Barclays have credited my account with £100.00

    For the record my account was opened on 23rd Jan and 1 paid in just over 1k during the course of Feb and a further 1k on 3rd March. I did this in a few separate transcations and also used the account for a few minor purchases and transfers just to make it look more realistic.

    My account was credited with the £100.00 on 7th April - the balance at the time was £27.65!

    Good old Barclays.
  • Wig
    Wig Posts: 14,139 Forumite
    They opened my account on 3/2 deposited £100 in Feb and March.

    I hope you mean £1000.
  • DebbieJ_3
    DebbieJ_3 Posts: 45 Forumite
    Received my money yesterday, only two days late. I must say though that the customer services department were very pleasant and apologetic.

    A big thank you Martin for the tip.
  • senora3724
    senora3724 Posts: 14 Forumite
    Thanks to you all, (especially lisyloo). Six telephone calls later, I got my £100 and an apology. Good advice re: going straight to "customer relations"!
  • jdta09
    jdta09 Posts: 11 Forumite
    I got my £100 from Barclays and transferred all my money out leaving a £0.00 balance.
    I rang up yesterday to close the account and was told it had already been closed, after the balance went down to 0.

    I was quite surprised to hear this, though I can see why they might want to get rid of the accounts of annoying people like us !!!

    Anyone else had this?
  • mentat_2
    mentat_2 Posts: 94 Forumite
    Hi all, I have a question regarding Barclays statements, I've met the requirements, but they way they produce their statements makes it look like I haven't...

    First Statement:
    6th feb £1000+
    over a week later... £1000-
    7th March £1001+

    Second statement:
    over a week after 7th March £1001-
    current amount £1.04

    So, before I call them up, have I met the terms or not?

    Thanks guys.
  • Stormy
    Stormy Posts: 387 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I finally got my cash :)

    Two weeks after the 28 days were up, an email complaint which was ignored and finally a phone call to complain.

    The guy sorted it pretty quick and I had the £100 credited the same day as my phone complaint.

    My advice is if you are over the 28 days is to phone and complain on 0800 282 390

    See http://www.barclays.co.uk/contact_us/leaflet.html

    Thanks for the tip Martin. Now to close the account....
  • oscarhugo
    oscarhugo Posts: 492 Forumite
    Wife still not had her hundred quid. I've just sent ANOTHER (3rd one) Email complaint -- I'm trying to avoid having to coach wife & get her to phone up... But it may come to that, I suppose -- and got this reply:-

    "Subject:Acknowledgement of your complaint of 21.04
    Dear Mrs 'Oscarhugo' (I don't know where the flying smileyface came from -- I didn't add it!)

    Thank you for your email providing us with the further information (postal address) we need to begin investigating your complaint.

    Your complaint, which was received on 21st April 2006 has now been forwarded to a Customer Relations Manager who will respond to you within the next five bank working days. Please note that for security reasons they will respond to you in writing rather than email.

    We want to reassure you that we are dealing with your complaint as quickly as possible and will investigate all aspects fully.

    Please see our website for further information on how we deal with complaints, http://www.barclays.co.uk/contact_us/leaflet.html

    Yours sincerely

    Internet Care Team
    For and on behalf of
    Barclays Bank plc.


    Tracking Number: [ ]
    Please quote this unique tracking number for your email in any future emails regarding this matter. Thank you."

    Will see what evolves from this before the phone is used...
    Expect the worst & hope for the best...
  • lisyloo
    lisyloo Posts: 30,077 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    they way they produce their statements makes it look like I haven't...

    What date was your account opened?
    Alternatively what date is your statement date.

    It looks at though you have deposited 2 lots of £1000 in the first "month" which means you wouldn't qualify.
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