Amex Nectar: What to do if you didnt get 6000 points!

MSE_Martin

Hopefull most people now have their points, though I am aware some don't. I'm back talking with the powers that be who launched this offer to try and sort it out for everyone else

martin

tee_pee_2

should it say somewhere on my statement that I joined via the MSE link?

ncd

MSE_Martin wrote:

Hopefull most people now have their points, though I am aware some don't. I'm back talking with the powers that be who launched this offer to try and sort it out for everyone else

martin

Nope still waiting for mine. Yet another phone call tomorrow I think :mad:

schiff

tee_pee wrote:

should it say somewhere on my statement that I joined via the MSE link?

No tee pee - or at least not in my experience (I have had one bill). But when I spoke to them on the phone it seemed clear that the method of application
(ie via MSE) was in my record on screen. Which is what enabled them to tell
me my 6000 points would be credited, allbeit in a couple of weeks.

Sun

I called twice, still no points....

dambuster_3

Just spoken to Amex again, they say that 1000 points were credited on first purchase (which they were), a further 1000 are coming on the next statement (which I've not had yet, but they say are on there) and the other 4000 will be manually added on the statement after that.

schiff

Looks as if it's going to be a long haul before everybody gets their points but we'll get there!

GIRLIEWIND

I only got 2000 points, and would like to chase it up, can someone tell me a number to ring where they had a positive and helpful response? Thank y'all.
jac

dambuster_3

GIRLIEWIND wrote:

I only got 2000 points, and would like to chase it up, can someone tell me a number to ring where they had a positive and helpful response? Thank y'all.
jac

I rang the number on the back of the card - 0845 600 5210. Says it's 24x7.

schiff

GIRLIEWIND: If you have not yet used the 0845 number, use

0800 5873 724 instead - free.

Have a read first of my hopefully helpful posts at 39/44/48/71/75.