Zavvi Gift Cards

Joe_Bloggs

@neverdespairgirl
Perhaps the retailer has been allowed to sell something to the consumer that has no value in any sense. By what trading standard is that fit for any purpose !
Zavvi still trades and is therefore subject to the pittifuly weak consumer laws.
Perhaps vouchers or similar cards should be treated at the same level as preferential bonds.
I guess once they have your cash you are ssccrreewweedd.
J_B.

louise1010

jamie304 wrote: »

Do this. Shoplifting is defined as taking an item and then leaving the store making no attempt to pay. If you give vouchers you are clearly attempting to pay. In theory Zavvi could take civil action aginst you but this is not very likely.

Currently Zavvi stores have no security guards as their contract with the security the company has been terminated.

I am a zavvi employee and the last few days have been the worst of my career. Whilst there have been a huge number of supportive and sympathetic customers there have been a number of people who seem to have no sensitivity whatsoever.

We DO still have security guards, all of whom are zavvi employees, not contracted, and suggesting that we don't have at time like this puts us all at risk.

The decision by the administrators not to accept gift vouchers has been hard for us too and it is not fun to have to refuse kids their Wii games etc, but we are fighting for our jobs and stealing our stock is not going to help the situation. Having gift vouchers thrown at me and stock snatched out of my hand is actually quite traumatic.

Zavvi is a great place to work and I really love my job. We are trying to remain positive and really want to help our customers when we can, so they will return in the future.

harry_w

The company/administrators seem to have placed staff in an almost impossible position.

Not only are they suffering from awful uncertainty about their future, but they're dealing with customers who've been short-changed by people far removed from the stores.

Good luck to Zavvi employees, and ex-Woolworths workers.

A lot of people seem barely concious of others as real people, content to use them to vent their anger and frustration. Sadly these days almost any of us could have the rug pulled out from under us, by loss of a job or savings, the collapse of a business or an investment.

From past experience, it's those who can overcome passivity and beat off depression that go on to survive or even prosper, but not everyone who can manage that.

epz_2

louise1010 wrote: »

I am a zavvi employee and the last few days have been the worst of my career. Whilst there have been a huge number of supportive and sympathetic customers there have been a number of people who seem to have no sensitivity whatsoever.

We DO still have security guards, all of whom are zavvi employees, not contracted, and suggesting that we don't have at time like this puts us all at risk.

The decision by the administrators not to accept gift vouchers has been hard for us too and it is not fun to have to refuse kids their Wii games etc, but we are fighting for our jobs and stealing our stock is not going to help the situation. Having gift vouchers thrown at me and stock snatched out of my hand is actually quite traumatic.

Zavvi is a great place to work and I really love my job. We are trying to remain positive and really want to help our customers when we can, so they will return in the future.

Without wishing to sound harsh you put yourself at risk if you are willing to go tow to tow with a person your company has STOLEN from, as for your trauma well compair that to a kid losing their crimbo present.

out of interest do you have the cheek to persue people that have reclaimed goods?

On a slightly related note, i dont know what kind of management bull you have been hearing but from the outside it looks like a company with a dieing business model and after woolies went under no new supplier is willing to start supplying them with stock so if i were you i would look for a job elsewhere pronto.

neverdespairgirl

epz wrote: »

Without wishing to sound harsh you put yourself at risk if you are willing to go tow to tow with a person your company has STOLEN from, as for your trauma well compair that to a kid losing their crimbo present.

Trauma of losing job seems quite a lot worse to me!

disney_cjd

neverdespairgirl wrote: »

Trauma of losing job seems quite a lot worse to me!

Not a chance at all

I do not agree. An upset kid is much worse. I am not being funny but there are lots of shops you can get a job in. If your kid has lost all their chrimbo pressies like the poster who had got £100 for his kid only to have to buy everything again from amazon to save the kid from heartbreak is worse in my opinion.

Id love to see the demographics of staff emplyed by zavvis. 1.3 were temops anyway and the rest are kids probably with no mortgages or kids to support.

Its crappy when your company goes under. Mine has been in the hands of the adminsitrators since May but you can get another job.

hippey

The problem is with a gift voucher is that if the company go into administration you join that long queue of creditors, it always has been the case, its the same with credit notes etc...

The basic way administrators work is to take over the company and almost start again, realising as much money from stock & other items as they can. Anything issued before the administration date is usually suspended until they can work out the companies liabilities and either close it owing nothing (thats the idea, but in practice it doesn't happen often) or sell as a going concern.

Those with the idea of shoplifting items from the store are very mis-informed that the stock belongs to them, and yes the police will deal with them as shoplifters. Throwing vouchers at staff may seem a good idea but you won't get you any further either, so don't bother and it could also be deemed as common assualt.

olly300

neverdespairgirl wrote: »

Trauma of losing job seems quite a lot worse to me!

Not in today's climate. There are no jobs for life any more.

Yes you will have a pretty secure job if you join one of the public services but it's still not impossible to be made redundant.

The only people who can't lose their job are self-employed. And they risk their businesses going under with the added hassle of benefits staff giving them wrong information about what they are allowed to claim.

disney_cjd

hippey wrote: »

The problem is with a gift voucher is that if the company go into administration you join that long queue of creditors, it always has been the case, its the same with credit notes etc...

The basic way administrators work is to take over the company and almost start again, realising as much money from stock & other items as they can. Anything issued before the administration date is usually suspended until they can work out the companies liabilities and either close it owing nothing (thats the idea, but in practice it doesn't happen often) or sell as a going concern.

Those with the idea of shoplifting items from the store are very mis-informed that the stock belongs to them, and yes the police will deal with them as shoplifters. Throwing vouchers at staff may seem a good idea but you won't get you any further either, so don't bother and it could also be deemed as common assualt.

yep - true

also bear in mind the administrators have been appointed by a creditor, normally the bank so their main goal in fact only goal is to get as much out of the company as they can to repay the people who appointed them (and of course their own fees).

Screw the rest, save the Banks.

disney_cjd

So after reading all the posts here is my summary,

- it sucks that another high street chain has gone under. Sing of the times and more to come I am afraid

- it sucks that many people will lose their jobs and we all hope that they find another soon

- it its unfair that gift cards are being treated the way they are. I would assume this si to ensure there is enough money to pay the adminsitrators their fees

- the only ones to make out of this are Ernst & Young. They wont lose a cent

- BUT those of us who have lost 10.20.50 or even a 100 quid its tough but its not the end of the world - chalk it down to sods law, karma, !!!!!! happens, there is nothing we can do

- Stealing is NOT the answer. Its wrong and you all know it is

- they put rubbers on the end of pencils as people make mistakes. The management, bank whoever are to blame here, the kids lose their pressies the students their beer money jobs.

- no one will buy vouchers again for people I am sure.