Theft by a Virgin Engineer - help

Edinburghlass_2

As the engineer was able to walk out of the front door without either of you going with him to the door, I take it, it wasn't locked and therefore while you were all together in the room anyone could have opened the front door and taken them from the hall?

Just another perspective.

mum_of_4

Oh so we shouldn't have reported a theft now.

mum_of_4

Edinburghlass wrote: »

As the engineer was able to walk out of the front door without either of you going with him to the door, I take it, it wasn't locked and therefore while you were all together in the room anyone could have opened the front door and taken them from the hall?

Just another perspective.

No he opened it with the handle, can't open it from the outside without key,

is that what you ment?

edited to say the door from the front room to the hall was never shut until he shut it when he was going.

Sssssss

Daytona_nev wrote: »

Using what evidence!

Some people come up with ludicrously impractical advice on this site.

that's the whole point of going to court so the experts i.e. ppl trained in law can decide guilty or not!

mum_of_4

I guess this all has to be put down to experiance. Like many other thousands of people have to.

I just hope that if someone else is unlucky like us then at least with our report being on file they might have a better outcome.

I'll just write a letter detailing how frustrated I was that they decided to interview him even though the police had asked them to wait until they had finshed their work and leave it at that and of course look into moving to another company.

Sol00

Sorry to hear about the theft.

TBH the best course of action would have been to report the theft to the police only. They would then question whom has been in and out of your home and take it from there.

As you had phoned VM beforehand, you've given them time to make excuses and pre-warn the engineer.

Takoda

I guess we've all learned something from this experience. If you have a workman coming around, keep any eye on him and your stuff and don't leave anything new and nickable lying around.

Daytona_nev

Sssssss wrote: »

that's the whole point of going to court so the experts i.e. ppl trained in law can decide guilty or not!

So you think its practical advice to suggest the OP possibly rack up thousands in potential court costs and solicitors fees to take someone to court for a private prosecution where even the CPS have NFA'd it due to lack of evidence.

Get real!

Bamber19

Daytona_nev wrote: »

So you think its practical advice to suggest the OP possibly rack up thousands in potential court costs and solicitors fees to take someone to court for a private prosecution where even the CPS have NFA'd it due to lack of evidence.

Get real!

I believe the advice to do this hindered on the question of whether they had legal cover or not, there was never going to be any cost to the OP, that said though I'm not sure there's many insurance companies would be willing to take up a private prosecution for their client for a £70-100 pair of straightners, especially as you say, with no concrete evidence. Whilst i believe they have went missing and it's possible, even likely, that the engineer took them, the fact that the OP has searched all over the house tells me they themselves at least had some doubt that they hadn't left the straighteners where they thought they were and hence couldn't honestly say "the engineer must have stolen them" if they weren't even sure where they were in the first place. Perhaps a slightly flawed logic but i'd say that's reasonable doubt.

mum_of_4

Bamber19 wrote: »

I believe the advice to do this hindered on the question of whether they had legal cover or not, there was never going to be any cost to the OP, that said though I'm not sure there's many insurance companies would be willing to take up a private prosecution for their client for a £70-100 pair of straightners, especially as you say, with no concrete evidence. Whilst i believe they have went missing and it's possible, even likely, that the engineer took them, the fact that the OP has searched all over the house tells me they themselves at least had some doubt that they hadn't left the straighteners where they thought they were and hence couldn't honestly say "the engineer must have stolen them" if they weren't even sure where they were in the first place. Perhaps a slightly flawed logic but i'd say that's reasonable doubt.

No we only searched over the house just prove we didn't have them, as i knew i hadn't moved them and as i know they were still there whil he was here as remember offering him a cup of tea and they were there then.

Believe me i was going around in a frenzy as I knew they couldn't be anywhere else but you just find yourself checking everywhere just as if by majic they were going to appear.