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Disastrous Car Servicing... anyone legally minded?
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Having been yesterday morning that the car would be looked at later that day, I called today to find out their assessment. It seems they haven't had a look at it, didn't prioritise it as there was a car out on courtesy, and they are trying to get money back from the Cambridge garage who confirmed the fault..... so much for customer service, the fee they were charged did receive a lot of importance in the call.... Professional Standards? The customer shouldn't be involved in any dispute and unprofessional practice I was told.
The Lanarkshire garage also said that the Cambridge garage may have done some damage to the engine when they tested it....
I called the Cambridge garage and let them know our present predicament, and they said they would call the Lanarkshire garage.0 -
Then about 10 mins after I had spoken to the Cambridge garage I got a call from the Lanarkshire garage to say they have spoken to the Cambridge garage and confirmed that the Cambridge garage only took their test so far and realised that any additional work would have meant dismantling the engine. And now Lanarkshire will dismantle the manifold and assess the situation..... today or tomorrow.....0
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wheres titherev?0
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hewhoisnotintheknow wrote: »wheres titherev?
funny he's not about - does he work in Lanarkshire?
Genie
Master Technician0 -
jeannie you have exceeded your store message allocation....
Tried to send you a message but it got bounced.0 -
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hewhoisnotintheknow wrote: »wheres titherev?
hes like the police. great at telling you when your wrong, but where are they when you really need them?
im sure ive saw him on other threads recently,its not like him to miss a VAG thread....work permit granted!0 -
goldspanners wrote: »hes like the police. great at telling you when your wrong, but where are they when you really need them?
im sure ive saw him on other threads recently,its not like him to miss a VAG thread.
Reckon he works at the Lanarkshire garage....Genie
Master Technician0 -
is he alive?0
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jeannieblue wrote: »Reckon he works at the Lanarkshire garage....
You know, one of you 2 is going to be so bitterly disapointed if you ever meet that I would chuck it now,:eek:
Ooooer missus;)I like the thanks button, but ,please, an I agree button.
Will the grammar and spelling police respect I do make grammatical errors, and have carp spelling, no need to remind me.;)
Always expect the unexpected:eek:and then you won't be dissapointed0
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