The Mobile Outlet: any good? (merged)

The_Mobile_Outlet

Hi,

It would appear the second phone has been dispatched in error by Dextra. Please email forumqeries@themobileoutlet.co.uk and we will arrange for the return and cancellation of the second handset. If you can email your order reference details, we will be able to establish what has led to the second dispatch. In the meantime can confirm you will not be liable for the additional handset.

Forum Query Team

ayrwave

Well after more emails and promises of 'we are awaiting your records from customer services' still no joy from MO.

Getting really !!!!ed off now.

Does anyone have a scannable/electronic copy of MO's T&C's from before 3rd July?? If so please get in touch (PM me)

Ta

jazzy639

Ive just emailed forumqeries@themobileoutlet.co.uk and I got a delivery error:

Hi. This is the qmail-send program at server26.donhost.co.uk.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.

<forumqeries&#64;themobileoutlet.co.uk>:
62.105.77.38 does not like recipient.
Remote host said: 550 Requested action not taken: mailbox unavailable or not local Giving up on 62.105.77.38.

Anyone else having this problem?

Mobile_Mole

jazzy639 wrote:

Ive just emailed forumqeries@themobileoutlet.co.uk and I got a delivery error:

Hi. This is the qmail-send program at server26.donhost.co.uk.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.

<forumqeries&#64;themobileoutlet.co.uk>:
62.105.77.38 does not like recipient.
Remote host said: 550 Requested action not taken: mailbox unavailable or not local Giving up on 62.105.77.38.

Anyone else having this problem?

Check your spelling of 'queries'!

Reestit_Mutton

Mobile_Mole wrote:

Check your spelling of 'queries'!

To be fair, he spelled it as The Mobile Outlet did - it was their typo.

Reestit Mutton

Tyler_Du

In the next few days I'm going to order 2 phones from MO, I can't see any T's & C's on the site regarding the cashback claim process. The phones are both on the 3 network and offer 12 mths cashback on a 12 mth contract

jazzy639

Thanks for pointing that out, yes, I did just copy and paste, that'll teach me for the future!

nilocmac

Tyler_Durden_UK wrote:

In the next few days I'm going to order 2 phones from MO, I can't see any T's & C's on the site regarding the cashback claim process. The phones are both on the 3 network and offer 12 mths cashback on a 12 mth contract

I found the same problem. I kept going in a circle looking for them but somehow I eventually found them..Sorry I cant be more help..

nilocmac

Tyler Durden UK

I found them Click on terms and conditions on the left handside then in the next screen The Mobile Outlet Terms & Conditions hope this helps

jdandi

Hello TMO - sent my CB details 10/10/06, have received reply 2 weeks (following my email query) ago to advise it is still being processed but have received nothing in the post - have sent another email today this time also advising forumqueries@themobileoutlet.co.uk
Needed the cash for the better halfs birthday last week!

Please sort it very soon - this week possible?