Old Style Diary Archive - JAN 06

MrsB_2

nicki wrote:

Mrs B - I'm with Natwest and the other day I rang up about an R85 form (non-tax payer thing) they'd sent me but it asked for account details I didn't know as it came with the account application form :rolleyes: The woman I got answered the phone within 2 rings ( :eek: ) and was the most polite, sensible and helpful person I've ever spoken to in 7 years of having to ring call centres! I had all my questions answered, a little bit of banter and hung up within 2 minutes :eek: Just shows what can happen when BIG companies start to take a bit more notice of their customers needs Now if only other companies could follow suit

I have to be honest and say that when you get through to a call centre in England at HSBC they are always perfectly helpful, polite, friendly and have a bit of banter like you say. It's just doing my head in always getting through to India when calling the business side. I have nothing against the people themselves there, but they never understand what you're asking for, and they just repeat the same line over and over again, and are generally quite rude if you want something more complicated than a balance check. I'm not a horrible person on the phone, and never have problems anywhere else, it's just with them. It's so bad I'm considering (ish) moving accounts. Trouble is all our personal and business accounts are with them, and it's not just as easy as swapping - we have card processing systems in place etc.

Anyway - rant over, sorry.

Going to go put the kettle on and have a cuppa - it's been one of those days. Thankfully DH is nearly home and I'm mega ready for a huge cuddle. Might have a bath early tonight too.

PS - anyone got any tips for pregnancy heartburn?? Havent had any for weeks, but suddenly today it's really painful. She says, being a complete wuss!!

squeaky

MATH wrote:

I have a question about paid school run on the familiy/relationship board which I know some of you Ol'Stylers will be able to answer. Please take a look. Thanks- MATH

The link to Math's question is below:-

http://forums.moneysavingexpert.com/showthread.html?t=138812

powie69

Hi All,

Had a good day taking DS to the local mother and toddler droup. Was his first time and he really enjoyed himself. Had a bit a shocking news though. My Aunt who was due to have her baby on March 6th, has had to have an energency C section today, and has had a baby girl weighing 2lb 10oz. Apparently all is well, but thet will have to keep them both in for a while.

Off now to put DS to bed... Powie

Penny-Pincher!!

Evening

Been in and out of sleep today...think maybe i have something virel

Anyway, clothes dried on airer, folded up and either away or ironing pile. DW will be put on in a bit. Floor swept. Kitchen all tidy. Downstairs tidied through. Bank accounts updated. Phonecalls made.

OH did some more of DD's room and got the blind up:j cleaner wont be pleased as its another wooden blind to do:eek: its looking lovely and real girlie!

OH applied for a web design course 2 weeks ago and found out today that he had been accepted and that the fees had already been paid as we are on IS. Its in 3 blocks and will have a certificate (NVQ3) within 12 months. He;s very pleased and is starting next week. Im glad he is doing something. He was offered a place at University Sept 2005 in Architecture but as my health has detiarated quite badly these last few months-he postponed...which I feel quite guilty about. At least this way, this year wont be a total wasted for him IYKWIM. The uni has left his place open for the next couple of years and were excellent about it all. He wants to work designing roller coasters and in theory has already been offered jobs in Boston/Florida or Australia:D on completion of degree at Greenwich. I would love to do this and its a goal to work towards. He is already a carpenter and decorator by trade, so he's very good at design and maths etc. Always been into computers too and is always fixing other peoples gadgets.

rchddap1-OH & I met at just 13:eek: and my mum had a fit..LOL. We were married at 19, DD at 20 and have now been married for 12 years and both still 31. Still going strong.

Anyway, best go as feeling rough again.

See ya tomorrow.

PP
xx

metherer

Evening all

Just listing some stuff on eBay at the mo - hoping it goes well so I can pay off some more of my credit card.

Have also been cancelling accounts i don't use any more in the hope my credit rating will improve. it isn't bad, but they could always be better, yes?

Not a very old style day, but a happy one.

hugs,

Metherer

dorry_2

hya,

pp- hope u have'nt got anything viral, you oh sounds dead clever and it is really good of uni to hold place open!!

charlotte - hope u haven't got what the kids have!! ((hugs))

snowy owl- wow, well done for gettting through exams

holstar - head down girl - knock em dead!! good luck

anacasta- read yesterdays thread, good to see u back!

math- i think i need some trendy pink wellies to walk dog on feild, i know what u mean it's lovely to walk in mud, does make u feel good to be alive!!

now to all the children who are poorly, (((hugs))) ds2 had tonsillitus last week and had just recovered, half the school now have some bug or another!!


well, today was back to reality day for me, had to be at uni for 9am, so rushed ds2 to school and dashed there. we had to answer questions as part of organisations module to someone who works in government from London.

he was lovely and by 12pm we all had passed our module..Yay !! another one bites the dust. tonight having rose wine to celebrate whilst watching bb!!!

breakie - oastso simple (wow, i am getting healthy!!)
lunch-at uni in restaurant - shepperds pie, roasties, carrots and cabbage
tea- chicken / mushroom pie, oven chips and beans

supper- whilst watching bb- brown bread sandwiches with roast beef

anyway off to watch eastenders and see what squeaky talking about with math on health board!!

love dorry xx

skystar

MrsB wrote:

I have to be honest and say that when you get through to a call centre in England at HSBC they are always perfectly helpful, polite, friendly and have a bit of banter like you say.

MrsB, I hope its the same when you get through to the call centres in Scotland too. I am always helpful and polite to my customers

holstar

i have had enough of revision!

just want them to be over now....only got to get to 11.30am on wednesday tho, hopefully I wont get revision burn-out before then.

so, am off for a walk on the seafront, get rid of some revision cobwebs before I do some final practise essay plans.

flat is clean...finally! Altho i wasn't too popular here when i started hoovering at 3pm...woke one of my lazy flatmates up ...altho at 3pm its about flippin time he got his lazy a$$ out of bed!

this time tomorrow i'll be over halfway through my exams, yay!

laters
hol xx

BWZN93

Evening!

Actually got to work on time today which was good, had a productive day at work, got complimented by the boss (have noticed improved performance! Yey!) and had a chat with a colleague who has the job I want and is now my unofficial mentor to get me there. Im chomping at the bit now, I want it badly so I just need to keep upping my game and continue to improve, and ensure that I dont waste a minute as there is plenty of personal development stuff I can do too. So its good!

Im thinking of buying a moped thing so i dont have to continue on the buses as they are, its beginning to wear me down having to stand around waiting and jostling, im a bit hyperactive at times and need to be moving - so a scooter thing would do that. Cheap too, probably cost me less than the bus on a month by month comparison.

Anyway, going for a bath then bed as have plenty to do tomorrow!

Jo xx

Rebob

moggins wrote:

Is it worth sending the tax disc back for one months tax?

Yes it is worth it. I have just got 1 month back on the astra and I got over £13.

HTH