Olympus E-1 Digital SLR - £98.70 (Apple Education Store) [CLOSED]

harryc_3

just of the phone to them to heck with it wanted to see if they would squirm and they did ......the nice chap i spoke to said that he could only quote the latest update that they had been told to say ...and that is ...'the camera is no longer made and isnt available'

now what is the truth in that i wonder......do olympus still make it ......

hesjane

harryc wrote:

...'the camera is no longer made and isnt available'

now what is the truth in that i wonder......do olympus still make it ......

Check the Olympus UK website and it is still a current model

tr3mor

harryc wrote:

just of the phone to them to heck with it wanted to see if they would squirm and they did ......the nice chap i spoke to said that he could only quote the latest update that they had been told to say ...and that is ...'the camera is no longer made and isnt available'

now what is the truth in that i wonder......do olympus still make it ......

That is a blatent lie though. it's still olympus' only professional D-SLR and is still listed in their current products on the olympus website. The E300 and 500 which have come since are budget models..

harryc_3

yip a lie .....the young chap i spoke to was very uncomfortable obviously speaking from some sort of prepared statement ..

may i suggest that others may also make a phone call to confirm what I have been told ...
0800 039 1515

you need your order number which you input minus the w ....

cheers

jimbot28

any word of refund of the money they took?

kinster_2

Apple probably delayed this email as they didn't think it was that important. Why do they need to be 'apologetic' and be on their hands and knees begging for forgiveness? If you don't like it don't buy from them again

Donegal_Paul

mines still saying it will ship when it becomes available

Ive had no email from them at all since the confirmation email

I paid on egg card and so far its not showing up as going out but they do seem pretty slow updating the transactions anyway ive found.

wonder where i stand then? :-(

harryc_3

kinster wrote:

Apple probably delayed this email as they didn't think it was that important. Why do they need to be 'apologetic' and be on their hands and knees begging for forgiveness? If you don't like it don't buy from them again

because they made a mistake , Im a believer that when you make a honest mistake you put your hands up and move on.....apple have known for serveral days now but did nothing to move things on.. I know it was a bank holiday weekend but all they needed to do was put some sort of explanation on thier website or on our order staus page acknowledging the mistake. That woud had sufficed me .

But they didnt ..in fact the email this morn by its tone is as if they have taken the moral high ground ..they know thier rights ....and then to compound it with a lie when i phoned this morning only makes matters worse.

so put down that apple juice that your drinking ,,,make mine a double orange and long live pc's ......macs are only good on rainy days !!!!

Heir_2_Hesjane

Just phoned Olympus to check the catalogue status of the E1 model. Apparently Apple have gotten to them... they say that this model is now obsolete and has been superceeded by the E300.

bad-head-day

I just phoned up & spoke to a lovely young lady (name with-held), here are some points from my notes:

(name)
(I asked about my cancelled camera order)
-gave web order number
(checking - "ah yes the olympus")
"There was a problem with it with the order management team"
"No necessary refund as it hasn't been sent/so no funds taken"
About 1000 orders
I was asked to reorder if it becomes available again.
Then I asked to keep my current order open & them send it when it's available.
(on hold for a short time)
Her supervisor said (to her) I should get an email within a couple of days to let me know when I should receive it.
Me - "Thank you very much (her name)!"

(love that accent by the way)