FSCS/Icesave EMAIL WINNERS?

Stormy

suesie999 wrote: »

re my previous post, although still not had email I feel a little better as I have now been able to log on and reset my password, view my account and re-print the balance. I have also chaged my email address to lower case, although I did get a new password email from them before I did. When I clicked on the initiate claim buutton I go the following :

"If you do not see any options below then you are currently unable to initiate your FSCS claim. Once you have received your email notification please log back into your account and initiate your FSCS claim"

Therefore am still awaiting email with bated breath! If its not hear by lunchtiem I am on the phone!!..............:rotfl:

Me too Suesie! :rotfl:

I have also changed my email address to lower case just in case but I really don't think this was the problem. I might do like you and ring them this afternoon. Please let me know what they say.

jd84

no email addresses are case sensitive

suesie999

Stormy wrote: »

Me too Suesie! :rotfl:

I have also changed my email address to lower case just in case but I really don't think this was the problem. I might do like you and ring them this afternoon. Please let me know what they say.

I have just phoned and they said the have "had a missive from the management" to say that they are aware that a lot of peopl have not had email and that if I dont get one today to check out the FSCS website in the morning!! Grrrr!!:mad:

Stormy

suesie999 wrote: »

I have just phoned and they said the have "had a missive from the management" to say that they are aware that a lot of peopl have not had email and that if I dont get one today to check out the FSCS website in the morning!! Grrrr!!:mad:

Thanks Suesie, this is quite literally turning into a joke! What are they going to put on the website and how is that going to help us?

Edit: I rang them also and was smoothly fobbed off, and told that emails they are still going out at the moment, and to check spam of course and as you say if its not here by tomorrow morning there will be a further post on the FSCS website.....

lewianbra

Just wanted to say thank you to the people in this forum who made me find my email in my spam folder because I knew what to look for and when...
Hopefully people will post when they get their second one so that I can fork through my spam again...

jack98_2

got my 1st email today (7/11) at 11:24am (to my hotmail account - phew it seems to be working for me at last!)


Hope everyone else's turns up today...
Jack

LeonW

I just tried a test email from an email account that I do not use, to the one that I do, and I changed to all uppercase and it still came through, so I don't think the capitals are an issue - still waiting .............

manhattan

First email today at 7.42am to a hotmail.co.uk account. I opened my Icesave account in 2006 and surname S.

tuggy12

Stormy wrote: »

Thanks Suesie, this is quite literally turning into a joke! What are they going to put on the website and how is that going to help us?

Edit: I rang them also and was smoothly fobbed off, and told that emails they are still going out at the moment, and to check spam of course and as you say if its not here by tomorrow morning there will be a further post on the FSCS website.....

What's the point of ringing them today when they have clearly stated:-

"Any Icesave customers who do not receive their first email from FSCS by the close of business on Friday should contact FSCS on 0845 7300 131 (Icesave enquiries only)."

NonGeographicalMan

LeonW wrote: »

I just tried a test email from an email account that I do not use, to the one that I do, and I changed to all uppercase and it still came through, so I don't think the capitals are an issue - still waiting .............

Email addresses are not case sensitive and either upper or lower case or any mixture of the two will still work.