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Phones2u Direct.com

15758606263

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  • Just logged on to the phones2u web site and found this posting
    spacer.gifspacer.gif phones2udirectspacer.gif
    Phones 2u Direct.co.uk Ltd has ceased trading and was placed into creditors' voluntary liquidation on Thursday, 21 February 2008.

    If you wish to make a claim in the liquidation, details of how to do so will be available shortly.

    David Elliott
    Joint Liquidator
    Moore Stephens LLP
    Victory House, Admiralty Place,
    Chatham Maritime, Kent, ME4 4QU

    So it looks like my £280 is well and truly down the pan, with preferential creditors and liquidation fees I doubt there will be anything left for us unsecured creditors.
  • mazzanels wrote: »
    Just logged on to the phones2u web site and found this posting
    spacer.gifspacer.gif phones2udirectspacer.gif
    Phones 2u Direct.co.uk Ltd has ceased trading and was placed into creditors' voluntary liquidation on Thursday, 21 February 2008.

    If you wish to make a claim in the liquidation, details of how to do so will be available shortly.

    David Elliott
    Joint Liquidator
    Moore Stephens LLP
    Victory House, Admiralty Place,
    Chatham Maritime, Kent, ME4 4QU

    So it looks like my £280 is well and truly down the pan, with preferential creditors and liquidation fees I doubt there will be anything left for us unsecured creditors.
    The title tells all. I just looked at it and there is no liquidation notice. Hope we are talking about the same people... phones2udirect

    What page did you see this on?
  • Iain_L
    Iain_L Posts: 151 Forumite
    battleaxe,

    There is a link under Cashback/Promotions on this page that takes you to the Moore Stevens website and the appropriate announcement.

    http://www.phones2udirect.net/contact/contactus.html

    Iain
  • ricahrd
    ricahrd Posts: 29 Forumite
    Part of the Furniture Combo Breaker
    cashback info that was removed, if anyone's interested. Anyone else sending in cashback claims? Mine's just come up:

    Cashback offers can be claimed from month 6 of your contract. Where the amount is less than £50, then this will be paid in one instalment after the receipt of your 6th month’s invoice as per the instructions below.

    On 12 month contracts, cashbacks valued over £50 will be paid in 3 instalments, one third of the cashback at month 6, one third at month 9 and the final third on month 12.

    On 18 month contracts, cashbacks valued over £50 will be paid in 5 instalments, one fifth of the cashback at month 6 and the subsequent fifths at months 9, 12, 15 and 18 sequentially.

    N.B. For clarification the 6th month’s invoice is classed as the first invoice issued after you have had the phone for a period of 180 days from the date of connection (inclusive). The invoices for month’s 9, 12, 15 and 18 are therefore those you receive 3, 6, 9 & 12 months subsequently.

    To claim each instalment you will be required to send us the complete original postal invoice from your network for the month you are claiming for. This must be received by us within 21 days from the date on the invoice (inclusive), along with a letter detailing your full name, address, order/invoice number (from ourselves) and the mobile number you are claiming for. Your first claim should also contain your original purchase invoice received at the point of purchase, unless it has already been sent to claim an electronic gift. These items should be sent to our address as below:

    Claims
    Phones 2 U Direct
    Unit B4 Chaucer Business Park,
    Watery Lane,
    Kemsing,
    Sevenoaks,
    Kent,
    TN15 6QY

    Cashback claims are paid out in the form of a cheque, which are sent out within 45 days of receipt of a valid claim. Where a Cashback is claimed in instalments, claims for subsequent instalments are dependent on acceptance of the previous claim. If you have transferred a number after connection and where this does not break the terms laid out elsewhere in this document, we will also require documented proof from the network that the number has been transferred onto the contract we have set you up on. This proof must be received with your first claim in order for the claim to be valid.

    Where a cashback is offered as a line rental discount, the value of the cashback is calculated on the original tariff selected. Please note proof of sending is not considered to be proof of receipt.

    Any queries relating to claims made should be directed to [EMAIL="claims@phones2udirect.co.uk"]claims@phones2udirect.co.uk[/EMAIL]. For security and Data Protection reasons, all cashback information is kept on a separate database which can only be accessed by that team. As such other departments are unable to answer all but the most general queries relating to cashbacks.
  • Quentin
    Quentin Posts: 40,405 Forumite
    ricahrd wrote: »
    cashback info that was removed, if anyone's interested. Anyone else sending in cashback claims?

    Don't bother.

    It would just be a waste of time and money.
  • Hi
    I bought a new mobile from Phones2udirect.co.uk in September 2007. I am paying £42.50 per month for this mobile and my first cash back is due in March 2008. I just found that the phones2udirect.co.uk has ceased their trading. Could you please anyone can tell me, is there any other way I can claim my money back?
    Thanks
    Cham
  • No. Read the thread on Mobile Affiliates as well as this one. It will show you what people found out the hard way in that case in mid November onwards and avoid a lot of wasted time and effort. There's also a post on my guide about such a situation:-

    http://forums.moneysavingexpert.com/showthread.html?t=558661&page=2
  • michaels
    michaels Posts: 29,173 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Really interesting piece on the administrators website:

    http://www.moorestephens.co.uk/websites/uk/uk.nsf/files/Phones2uletter.pdf/$File/Phones2uletter.pdf

    Pointing the finger very firmly at Dextra re the reason the retailers all moved to the 30% redemption model

    I also notice they have debts of 350 odd K but the directors paid themselves 60k and 260k dividends last year and redundancy cost were another 60k so cynical me says last year they upped the cashback, raked in a fortune which they knew was unsustainable, paid it to themselves and then left us all to whistle this year when the proverbial hit when the networks got too fed up with customer complaints over unpaid cashbacks.

    Other bit I don't understand, are they suggesting outstanding cashback is 100k and that total debtors is about 400k all of whom have equal rights to the assets of 100k+ which could mean 25p on the pound payout?
    I think....
  • michaels wrote: »
    Really interesting piece on the administrators website:

    http://www.moorestephens.co.uk/websites/uk/uk.nsf/files/Phones2uletter.pdf/$File/Phones2uletter.pdf

    Pointing the finger very firmly at Dextra re the reason the retailers all moved to the 30% redemption model
    Thanks for that - very interesting.

    One of the other quoted reasons for the collapse is the increase in successful claims (above the historic 30-40% rate), and the number of court cases they found themselves defending against punters with non-valid claims, following encouragement in online forums (I wonder what that could refer to?! :rolleyes: )
  • lias
    lias Posts: 41 Forumite
    I had a contract with p2ud which they did not pay out the cashback on. So I started an online claim and they suddenly admitted to owing me half the money. As I couldn't really afford to lose any, I continuted down the court route and I am meant to be in court on March 26. I have a sneaky feeling that this is now invalid and I should have taken half when I had the chance.

    What's that saying about a bird in the hand???? :confused:
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