Digital TV Cost Cutting Article - Discuss What You've Been Offered

Catbells

Danielley am also trying to trim my expenses. Called Sky to cancel - they offered me a 25% reduction for 6 months. Currently I do not have a premium channel ie sports or movies so it would be a reduction on £20 a month. Why am I paying less than you for the base package I wonder? Am wondering if Virgin could do a better deal which I'm going to look at now. Does anyone happen to know if Virgin would be a better way?

chocolatepennyfarthing

I'm looking at the same Catbells. Gave Sky 30 days notice, see that Virgin are offering £130 cashback via Quidco at the moment.

alcotty321

Hi everyone my first post , im dead nervous lol , a subject im quite good on first i had cable and paying over £50 for the first 12 months then i went to an dodgy cable box which i dont know is legal and couldnt relax watching the television and jumping everytime the doorbell went ! i then tried the skytv to pc software you can buy which just tops up what i have with my free box , you now with newish tellys they have usb which enables you to play media on your tv , and with the right software you can record anything you are watching to your pc , so its like sky + sort of lol. and its brilliant for sport because you get foreghn channels that show premiership football that even sky doesnt get , all the pubs use the same software thats how i come by it , i asked the local landlord how he was showing everton v fulham and it wenrt even on sky sports !
Sky tv .football nhl nfl basketball baseball rugby movies , for free !

type the above into youtube and itll tell you more
bit of a cheesy ad lol but saved me money

Debbie0903

Hi everyone,
My Amstrad sky box of 10 years died so i rang sky to cancel as they wanted £149 + £60 installation as an existing customer. Explained this to the chap on the other end and he went through the standard chat and then asked me what I thought that I should pay. I replyed 'the same as new customers- currently £49 + £30 installation. Imagine my surprise when he offered me a new sky+ box for £29 and free installation. Well needless to say I am not cancelling. The only condition was that i stayed connected to a telephone point for 12 months (no hardship). The cancellation dept can obviously give away good deals to keep customers when they want. All I can say is be polite and don't demand, it worked for me.:j

Oonaghmac21

Hi


I rang to cancel my sky tv, broadband & sky talk (not really wanting to cancel just to get a better offer); I was offered an upgrade to sky sports and movies with a 25% reduction for 6 months. This was great but I was in work nad needed to end the call and also said I needed time to reconsider. I called back a few days later and was told it was a ppoint of sale offer and couldn;t now be offered; I did stress that no one told me this otherwise I would proabably ahve taken the offer there and then. I spent a total of 63 mins on the second call going back and forward from the cancellation department to the tv package dept and couldn;t get a similar offer. I was extremely frustrated and angry as I feel I wasn't proprerly informed during that first call. I don;t know what to do next - please any helpful advise would be greatly appreciated; unfortunately I dont live in an area where Virgin is an option for tv so I can threaten to leave to go to virgin - would sky have this information or not?

Oonaghmac21

Mic2904

Oonaghmac21 wrote: »

Hi


I rang to cancel my sky tv, broadband & sky talk (not really wanting to cancel just to get a better offer); I was offered an upgrade to sky sports and movies with a 25% reduction for 6 months. This was great but I was in work nad needed to end the call and also said I needed time to reconsider. I called back a few days later and was told it was a ppoint of sale offer and couldn;t now be offered; I did stress that no one told me this otherwise I would proabably ahve taken the offer there and then. I spent a total of 63 mins on the second call going back and forward from the cancellation department to the tv package dept and couldn;t get a similar offer. I was extremely frustrated and angry as I feel I wasn't proprerly informed during that first call. I don;t know what to do next - please any helpful advise would be greatly appreciated; unfortunately I dont live in an area where Virgin is an option for tv so I can threaten to leave to go to virgin - would sky have this information or not?

Oonaghmac21

A compnay like sky is most likely to have the info, that you can not go to virgin. Would they use it against you? Dont know, but would doubt it.

Dont forget: The offer you get, is something that Sky doesnt need to do, so am not sure, how long they have to honour the offer.

btw: 25% is acc to my xp the best you can get, aprt from that you might be able to get a loyalty bonus, which I got last year. (40quid)

Hezzawithkids

I can't read though all 3,800+ posts so here goes...

Does anyone use Top Up TV? We're going to be cancelling our Virgin bundle deal this month and I'm looking around for separate phone, broadband & digital tv offers. Our telly already has Freeview built in and we have a 160GB pvr box for recording. We don't use the cable channels that much so I just need a really basic tv package. Top Up TV are the cheapest by a long shot but are they any good?

spartacus007

I paid my ex partners sky subscription for a few months as she had problems with her bank. She had problems with sky and I cancelled the debit. Just noticed that a couple of months later they stole £147.00 from my account. I phoned sky and told them as the account was not in my name and I had never signed a contract, they were stealing momey from my account. The customer service manager told me to call the police and hung up. Hows that for customer service? CAN ANYBODY HELP AS I AM BAGING MY HEAD AGAINST A BRICK WALL. SKY ARE THIEVING SCUM.

nordtraveller

spartacus007 wrote: »

I paid my ex partners sky subscription for a few months as she had problems with her bank. She had problems with sky and I cancelled the debit. Just noticed that a couple of months later they stole £147.00 from my account. I phoned sky and told them as the account was not in my name and I had never signed a contract, they were stealing momey from my account. The customer service manager told me to call the police and hung up. Hows that for customer service? CAN ANYBODY HELP AS I AM BAGING MY HEAD AGAINST A BRICK WALL. SKY ARE THIEVING SCUM.

Try emailing all 3 of these people: [EMAIL="jeremy.darrroch@bskyb.com"]jeremy.darrroch@bskyb.com[/EMAIL] with cc to [EMAIL="andrew.griffith@bskyb.com"]andrew.griffith@bskyb.com[/EMAIL] (the only other executive director of the company) and [EMAIL="CRSupport@bskyb.com"]CRSupport@bskyb.com[/EMAIL] (the direct email address for the high level customer complaints department).

spartacus007

Thanks nordtraveller. Much appreciated.