Digital TV Cost Cutting Article - Discuss What You've Been Offered

worldwide3rider

Just called VM, and I have broadand and XL TV, said I wanted to jump to Sky because of a free plus box and they wouldnt do anything, said I would have to pay £99 for the box, they would have been happy to let me leave.

Women said that £99 was the best they could do on the plus box this month - is this true, anyone got one for free??

wilf55

[quote=[Deleted User];18958657]My Dad has been a Sky subscriber for years and I've talked him into having Sky+.

However, I noticed its £50 + £30 installation for new Sky customers and £100 + £60 installation for existing Sky customers.

Talk about not valuing customers loyalty !!!!

I was wondering what would happen if my Dad cancelled his Sky contract and then phoned a few days later and said he wanted Sky+? Or would they suss he was a previous sky customer and refuse?

Any existing Sky customers got Sky to give them a good deal on Sky+? Whats the best approach?[/QUOTE]

could you do it in your name so it would be a new customer

my daughter today got offered

free sky plus and installation if she took
variety pack
+ movies or sport for 1 month
discovery channel thrown in
free installation of telephone line there is not one in her new house
free phone rental for 3 months then £9.50 inc VAT thereafter
they were going to throw in broadband but can only do sky connect in her area for £17 so she is going to give that a miss



i as an existing customer get £50 in m and s vouchers for referring her

i also rang today and got 25% off the price of sky world for 6 months after hubby being made redundant and being a customer for 5 yrs

[Deleted User]

wilf55 wrote: »

could you do it in your name so it would be a new customer

my daughter today got offered

free sky plus and installation if she took
variety pack
+ movies or sport for 1 month
discovery channel thrown in
free installation of telephone line there is not one in her new house
free phone rental for 3 months then £9.50 inc VAT thereafter
they were going to throw in broadband but can only do sky connect in her area for £17 so she is going to give that a miss



i as an existing customer get £50 in m and s vouchers for referring her

i also rang today and got 25% off the price of sky world for 6 months after hubby being made redundant and being a customer for 5 yrs

I think their wise to that these days using a different name with the same address. I think if its the same address they'll not class you as a new customer unless you can prove otherwise.

wilf55

no harm in trying though

dan85

Has anyone taken the hd offer and managed to get the £9.75pm reduced or shortened the minimum term in any way?

I want the hd box but it is minimum of 12 months costing £117. You get BBCHD and C4HD for free anyway, that would do me!

eslick

dan85 wrote: »

Has anyone taken the hd offer and managed to get the £9.75pm reduced or shortened the minimum term in any way?

I want the hd box but it is minimum of 12 months costing £117. You get BBCHD and C4HD for free anyway, that would do me!

where does it say there is a minimum term for the HD package the website says sky tv for a year

dan85

I called and asked two seperate people. The minimum term is 12 months for the hd package!

wilf55

i also called and got told minimum 12 month contract for the hd offer

eslick

dan85 wrote: »

I called and asked two seperate people. The minimum term is 12 months for the hd package!

bet that confuses people as the website quotes only sky tv for 12 months

Sky+HD box £49 when you take the HD Pack and Sky TV and existing customers sign up to another 12 month minimum term for Sky TV

spikescot2005

spikescot2005 wrote: »

On the 9th of Feb i phoned Sky to cancel by subscription and was transferred to another department. I was offered the same TV package at £22 a month, free broadband and free line rental for 12 months if i stayed with Sky for a further 12 months. I accepted the offer but would need to phone back with my MAC code.

To save me from giving them a call i was told Sky would give me a call on Sunday which never happened.

So today i phone up Sky to hand over my MAC code and switch everything to them to be passed from person to person and then told that this offer couldn't be given to me and shouldn't have been offered, im furious.

After complaining as to why i was offered this in the first place i was offered line rental for £5 a month for 6 months and 25% off my Sky TV package which would mean i would get the line rental free for 6 months.

I told them i would get back to them but would be more then likly to cancel as they i feel i had been mis-sold.

What do you guys think i should do?

RESULT

Phoned them again to complain and was told that i am able to have the offer after all. Switch now in progress bye bye BT & AoHell :beer: