Cheapest iPhone discussion

Louisa2010

sending in a huge complaint to o2-fed up now-does anyone know the email or where i get the email to contact the customer service director?

daggy

Louisa2010 wrote: »

sending in a huge complaint to o2-fed up now-does anyone know the email or where i get the email to contact the customer service director?

Quick search online, seems to be a lady called cath keers... however, no e-mail

Email them here

Also, see here for a thread with some info that might be useful

daggy

jenks13 wrote: »

I was wondering if it was possible to downgrade after 9months, then again after 10months and again and again?

I took the £45/month x 24month contract because the iPhone was free and I only really need the £30/month (3 levels below).

The terms and conditions state:
"After 9 months you can change tariff a maximum of once per month, provided that if moving down a tariff you may only move to the next lowest priced tariff with the same minimum term."

Please clarify

It would seem so, just make sure those terms and conditions are on the contract that arrived with your phone...

daggy

robram2 wrote: »

Does anyone know how the billing from mobiles.co.uk works with networks? Do they just handle the phone sale and then the bills come from Vodafone/Orange etc?

It should come from the networks AFAIK

daggy

mdj1 wrote: »

This article says that the data is unlimited on simplicity however according to O2 it is limited and chargeable at £1 a day if you exceed this limit.

Simplicity was not made for iPhones.

I've been told this on the phone and in two separate O2 stores, but please if this is wrong then LET ME KNOW as i could be saving £20 a month!

Not sure of the specifics, but most 'unlimited' data has areasonable usage policy... annoying, but blah

Louisa2010

daggy wrote: »

Quick search online, seems to be a lady called cath keers... however, no e-mail

Email them here

Also, see here for a thread with some info that might be useful

just got off the phone with a manager -she was nice, apparently they are going to sort my iphone upgrade 2mrw-so we will see-sent the complaint email anyway

loopy_lass

o2 have just offered me the 3g referb 600 mins 500 text unlimited internet free phone for £28 per month 18 month contract.

what do people thing...

00tommo

loopy_lass wrote: »

o2 have just offered me the 3g referb 600 mins 500 text unlimited internet free phone for £28 per month 18 month contract.

what do people thing...

I'd say go for it. I've got the same sort of deal.
I've had my 16gb 3g refurb for 3 days now and it is excellent, best phone i've ever owned!

slenderkitten

are orange doing refurbished ones?

daggy

slenderkitten wrote: »

are orange doing refurbished ones?

no...........