Three Itemised Billing Charges (merged threads)

kidcat

jamiesd wrote: »

can i just cancel my direct debit, i have emailed again with no reply, talking on the phone is usless. I'm not happy with the coverage anyway this has to be my chance to get out.

jamiesd

Have you emailed the exec office direct? if you have they will call you back, it may take a few days but is def worth it.

Quentin

jamiesd wrote: »

can i just cancel my direct debit,

You can, but that won't cancel your contract - they will just add the non direct debit charge to your bills, and if you don't pay them, then they will pursue you (all the way) for the debt.

jamiesd

murzz wrote: »

jamiesd wrote: »

can i just cancel my direct debit, i have emailed again with no reply, talking on the phone is usless. I'm not happy with the coverage anyway this has to be my chance to get out.

Im no expert mate but cancelling your direct debit would get you into all sorts of legal stuff with 3.

ok maybe not, i just want out, which i am entitled to.

murzz

kidcat wrote: »

Have you emailed the exec office direct? if you have they will call you back, it may take a few days but is def worth it.

Got to agree, got a mail yesterday from them saying they were looking into it and would be in touch.:rolleyes:
[EMAIL="Executive.Office@three.co.uk"]Executive.Office@three.co.uk[/EMAIL]

jamiesd

kidcat wrote: »

Have you emailed the exec office direct? if you have they will call you back, it may take a few days but is def worth it.

I have chum, i'll sit tight and wait. cheers

davieg11

Just had a letter in from the judge in the sunday mail. No help there. Told me to contact trading standards.

wozwebs

Started my renewal contract in January 08 on Direct Text 950. Called last Sunday to cancel contract.

Said that nobody informed me of the new terms and that the per second billing was very detrimental to me.

Stroppy guy in Mumbai just gave me the PAC code, never mentioned anything about 30 days then put the phone down on me.

Went to CPW on Monday and bought the iPhone. Number has today ported over fine from Three to O2.

Presume now I will get a bill for the 30 days then that will be it?

jasonwatkins

wozwebs wrote: »

Stroppy guy in Mumbai just gave me the PAC code,

That must be a record, considering the grief that some people have had on here

kelltic

update - after emailing them yesterday (after failed telephone conversation on Wednesday) I have received a text from them saying that as I called already this 'query' is resolved!!! Bloody cheek!

Another, more strongly worded email on its way :mad:

murzz

kelltic wrote: »

update - after emailing them yesterday (after failed telephone conversation on Wednesday) I have received a text from them saying that as I called already this 'query' is resolved!!! Bloody cheek!

Another, more strongly worded email on its way :mad:

Was email to the the Exec Office or India, via the website?