Virgin Media Retention thread

jmarko

Views please!

Currently on:
M+ TV
30Meg BB
annual line rental

£120 plus £18 per month

Offered

M+ TV
Tivo box (free install)
30 Meg BB
Annual line rental

£120 plus £18 per month

Or

Same as above but with M TV for £15 per month.

What do we think?

1socrates1

I am paying £45 a month for Virgin Broadband 100MB. I am not on a contract and I note that the latest deal is £30 for 3 months at that speed and £35 thereafter. What are my chances of secures £35 a month?

onejontwo

This is the deal I'm on if it helps anybody as a guide to negotiating a better deal.
Bundle Charges:-
Talk International
Talk Mobile
Talk Unlimited
Calldisplay
TV Size: X L
1 Additional V Box
V HD Monthly Fee
V+ HD Monthly Fee
Broadband XL(20)
Phone, TV & BB Saving
Mates Rates
Bundle Charges total £34.11

Telephone Line Rental £14.99

Your package total £49.10

This in simple terms is XL TV, XL Phone, up to 20 mb broadband, and a few extras thrown in.

bossymoo

Hi,

Been with VM for years, am I likely to be contracted? Or do they just roll the services on? I've currently got

Phone: L (don't use so much, could poss downgrade)
TV: M (happy with channel selection)
BB: think its the old 20mb

I have a box so old I use tape to hold the door shut on the card slot and my bill is usually £50-odd a month which seems extortionate. That includes my line rental.

I don't want to leave, but I'd like to knock at least 1/3 off - what's my best plan of attack?

Many thanks,

jmarko

Hi Bossymoo

I've PM'd you a gameplan!

jmarko

jmarko

After a slight run in with VM today when they said there was no way that I was offered a free TiVo based on the rest of what I was offered, I've accepted

TV M+
BB L30 (30 meg)
Free TiVo and install

£18/month plus £120 annual for the phone line.

I'm happy with that. Especially after it took another three calls to get it as they'd changed their mind!

jamie0691

Hi all, we have 1 month and 2 days on our contract. Currently have the following

TV XL
Broadband L
XXL Telephone
Tivo Box
Additional V HD Box
Plus line rental

Basically the Premiere collection with XXL TV, currently pay £78 per month.

Rang today and they offered £5 off the bill, anyone got advice on what we should be aiming for, really don't want to switch.

angelsmomma

mark_steps wrote: »

Best deal for broadband only? No need for a landline.
Virgin will give me 60 meg for 24.50. I need 60 as I download and stream lots. Anyone just on 60 meg broadband? If so, at what cost?

The phone cost is negligible anyway. I have 60 meg BB and the phone with free weekend landline calls. I paid £120 up front for the phone and £12.50 a month for the BB so £22.50 for both. I also got the first month (£12.50) free as a loyal customer. Renewed last week.


HTH

gunner786

have they got any deals for new customers?

mate needs phone and broadband.

bigmansam45

gunner786 wrote: »

have they got any deals for new customers?

mate needs phone and broadband.

I got a thing through the post a couple of days ago. If your mate phones 08000520696 with your postcode and account number they get free install and you get £50